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SicknoteWFC
Participant
February 1, 2017
Question

Green glitches/flashes in outputted video

  • February 1, 2017
  • 2 replies
  • 775 views

I'm getting green glitches/flashes on some videos when exporting, can see example here 10 seconds in - Premiere Pro Issues - YouTube

It's been happening with some video clips, not all, can't seem to see a pattern with it. I'm using the new MacBook Pro 2016, the issue has been there ever since I got it.

At first I thought it was connected to the other issue Premiere Pro has been having with that as it only happens when using OpenCL or Metal (different levels of glitching with each, Metal is worse), but the macOS update hasn't fixed this one.

I tried asking Adobe support but they weren't helpful at all, dismissing that it was their problem and just blaming Apple for it.

Anyone got any ideas?

Thanks!

    This topic has been closed for replies.

    2 replies

    kulpreet singh
    Inspiring
    February 1, 2017

    Hi SicknoteWFC,

    I have seen similar issues before, it could be specific to your Graphic card.

    At first I thought it was connected to the other issue Premiere Pro has been having with that as it only happens when using OpenCL or Metal (different levels of glitching with each, Metal is worse), but the macOS update hasn't fixed this one.

    Does that mean you are able to export a flawless video on 'software only mode'?

    Thanks,

    Kulpreet Singh

    SicknoteWFC
    Participant
    February 1, 2017

    No problems at all using software only mode, other than it being a lot slower.

    Peru Bob
    Community Expert
    Community Expert
    February 1, 2017

    Which operating system version?

    Jeff Bellune
    Legend
    February 1, 2017

    Try updating your video card drivers directly from the manufacturer's web site.  Don't rely on Apple updates only.

    SicknoteWFC
    Participant
    February 1, 2017

    It's not possible to update the AMD drivers, they only release them for Windows & Linux.