green lines preview?? a bug?

Forum|Forum|5 years ago
June 7, 2020
4 replies
35351 views

help why are there weird lines on the preview?

even on after effects

and when I press play, the green lines flickers

but when I render it, it's gone

It may be a GPU problem? I tried updating to the latest driver, didn't work

btw thanks if u tried to help me.

This topic has been closed for replies.

Correct answer Justlikeyou

I had the same issue just recently and I noticed quite a number of post with the same issue in the last few days. I did a bit of troubleshooting, it's not Windows 10 updates, but it's the video driver. In my case, I have an even weaker integrated Intel Graphic 520, I recently updated the driver through Intel and Premiere didn't like it. I downgraded my driver and used the Adobe baseline one:

https://helpx.adobe.com/x-productkb/multi/drivers-video-win-intel.html

Everything is fine after the downgrade on both Premier Pro 2019 v. 13.15 and 2020 v. 14.2. I'm assuming any version in between will be fine.

D

defaultom77h3b32ril

Participant

How' bout we just tell Adobe to fix their SH**. This isn't a problem in ANY other editing software but theirs. Maybe the resolution is for them to fix their app instead of us tinkering with GPU setting which could mess with every other thing that uses the graphics card?

J

JustlikeyouCorrect answer

Participating Frequently

I had the same issue just recently and I noticed quite a number of post with the same issue in the last few days. I did a bit of troubleshooting, it's not Windows 10 updates, but it's the video driver. In my case, I have an even weaker integrated Intel Graphic 520, I recently updated the driver through Intel and Premiere didn't like it. I downgraded my driver and used the Adobe baseline one:

https://helpx.adobe.com/x-productkb/multi/drivers-video-win-intel.html

Everything is fine after the downgrade on both Premier Pro 2019 v. 13.15 and 2020 v. 14.2. I'm assuming any version in between will be fine.

TheWus

Participating Frequently

Thank you for posting this solution @alexl28211799 The green stripes were driving me nuts and impacting my productivity!

I had also upgraded to the latest Intel DCH Drivers (27.20.100.8476, dated 28/Jul/2020 on the Intel UHD630, and got the green stripe error in Premiere 14.3.0 and 14.3.1 (build 45), plus clicking the "play" button didn't work in either the source or program preview windows.

I tried updating to the latest NVidia drivers 451.67 and 451.77 on the RTX2070 and neither of those fixed the problem.

Rolling the Intel Graphics driver back to the Adobe baseline (2018) makes Premiere work again!