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philf3991878
philf3991878
Participant
September 6, 2021
Question

Greyed out project file in Finder after saving

  • September 6, 2021
  • 2 replies
  • 3323 views

Hi all,

 

Having this issue where sometimes my project file gets greyed out in Finder. After about 4/5 times of manually clicking 'Save' in the File menu it eventually saves normally. There have been instances where I completely forgot about it. Went to click Save and Close and was unable to open the project again, totally losing my work. 

 

Does anyone know what this can be casued by? I'm saving and working off of an external Lacie SSD with plenty of storage left. 

 

Any help much appreciated. 

    This topic has been closed for replies.

    2 replies

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    September 10, 2021

    Hi philf3991878,

     

    What's the error that you get when you try to open the project? Also, are you able to to import the project file in a new project? Check if the Auto Save projects are working.

    We're here to help, just need more info.

     

    Thanks,

    Nishu

    J
    Jay4065
    Participant
    March 15, 2023

    Hello,  I am having the same issue. Has their been a resolution? 

     

     

      E
      ericv89901285
      Participant
      September 16, 2023

      This is happening to me. I am on Premiere 23.6.

      Error is: "FILENAME can't be opened right now because it's being used by another task, such as moving or copying an item or emptying the Trash. Try again when the current task is complete."

      I get the error if I try to open the project, copy it, trash it, anything. I am not copying it. I am not using it. I have rebooted and the situation is the same. It is on an external LaCie drive so I can not try this in safe mode (safe mode does not access external hard drives). I am able to use the auto save, but when I resave that in premiere, same issue. The original file could have been saved in Windows, I don't know what to look for to find this out (previous editor is unavailable). 

      I even converted a good version of the premiere project file to a zip (by replacing .prproj with .zip), unzipped and opened the resulting file in a text editor. I don't see any weird corruption. 


      Premier is not open and I don't know what's accessing it.

       

        caroline_edits
        Community Manager
        caroline_editsCommunity Manager
        Community Manager
        September 9, 2021

        Hey Phil – does this happen only when you're saving it for the first time? Does it happen with .prproj that is saved on your actual computer? Haven't seen this one before, hopefully these questions can get us closer to finding an answer.

         

        Happy to help!
        Caroline

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