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2

Gros problème - Première Pro 2025

New Here ,
Oct 20, 2024 Oct 20, 2024

Bonjour, mon premiere pro vient de s'update, version 2025 et il m'est impossible d'ouvrir d'ancien projet ou même d'en créer de nouveaux, et ce message est systématique

Galaad_Vivot4049_0-1729455407758.png

 

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correct answers 1 Pinned Reply

Adobe Employee , Oct 21, 2024 Oct 21, 2024

Thanks for writing in, @Galaad_Vivot4049, and welcome to the forum. This issue often happens when a new version appears. I apologize for the issue. I feel strongly we can work through this.

 

Let's try troubleshooting first.

  1. Press Shift,
  2. Launch the app.
  3. In the Reset Options dialog box, kindly choose to launch without third-party plugins.
  4. See if you can launch without crashing.

 

I hope that works for you. Let us know. Sorry for the hassle.

 

Thank You,
Kevin

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Adobe Employee ,
Oct 21, 2024 Oct 21, 2024
LATEST

Thanks for writing in, @Galaad_Vivot4049, and welcome to the forum. This issue often happens when a new version appears. I apologize for the issue. I feel strongly we can work through this.

 

Let's try troubleshooting first.

  1. Press Shift,
  2. Launch the app.
  3. In the Reset Options dialog box, kindly choose to launch without third-party plugins.
  4. See if you can launch without crashing.

 

I hope that works for you. Let us know. Sorry for the hassle.

 

Thank You,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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