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Mannat23968195v1tb
Participating Frequently
April 9, 2022
Answered

H.264 exports corrupted video every time

  • April 9, 2022
  • 5 replies
  • 16196 views

Hi, actually I have been exporting my video in the h.264 format but the video I exported gets corrupted every time.I get two outputs one with the audio and a black screen and the other one has an error.is there any solution to this problem because I don't want to lose my hardwork and i spent hours to create this clip.

      This topic has been closed for replies.
      Correct answer Jeff Bellune

      i didn't work.any other option


      Also, I know software encoding is slow, but did you try it and did it work?

      5 replies

      O
      Olivemorr
      Participant
      April 11, 2022

      Try using other software to output the summary files 

      M
      Mannat23968195v1tbAuthor
      Participating Frequently
      April 11, 2022

      like?

      Averdahl
      Community Expert
      AverdahlCommunity Expert
      Community Expert
      April 9, 2022
      quote

      is there any solution to this problem because I don't want to lose my hardwork and i spent hours to create this clip.


      By @Mannat23968195v1tb

       

      Try to export using ProRes and take that file into Adobe Media Encoder and transcode it to H.264. The ProRes file will be large but issues like this can often be solved by using this method. 

       

       

        M
        Mannat23968195v1tbAuthor
        Participating Frequently
        April 10, 2022

        i don't get the option of apple prores in the preset even after using quicktime 

        Averdahl
        Community Expert
        AverdahlCommunity Expert
        Community Expert
        April 10, 2022

        t my pc don't support that version it can run only premiere pro cc 2018,2019 and 2020 (which lags)


        quote

        t my pc don't support that version it can run only premiere pro cc 2018,2019 and 2020 (which lags)


        By @Mannat23968195v1tb

         

        O.k, try GoPro CineForm instead. You can go to the Video tab in the Export Settings dialog and set the Quality slider to 3 to get a tad smaller file size. Use that file and transcode it to H.264. I don´t remember if it was named GoPro CineForm in CC2018, look for CineForm and you´ll be good.

         

         

         

        T
        Test Screen Name
        Legend
        April 9, 2022

        Are you sure it finished exporting? You get two files while it works. 

        M
        Mannat23968195v1tbAuthor
        Participating Frequently
        April 9, 2022

        After my video gets exported,i recieve 2 outputs.One with black screen and the audio only and the other with the video isn't playable error 

        Ann Bens
        Community Expert
        Ann BensCommunity Expert
        Community Expert
        April 9, 2022

        Post screenshot export settings with left tab to output with an image (not black).

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        April 9, 2022

        This is the Using the Community forum (which is the forum for issues using the forums).

        Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

        M
        Mannat23968195v1tbAuthor
        Participating Frequently
        April 9, 2022

        I am using Adobe premiere pro cc 2018

        But software encoding is very slow it takes a lot of time.

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        April 9, 2022

        If Premiere Pro, try turning off Hardware encoding in the Video tab of the export settings.

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