H264/HEVC hardware accelerated decoding is broken in 2023 for Nvidia (Premiere version 23.4)
- Version of the app - latest available - 23.4
- Platform and OS version - Windows 11 x64 on the latest updates as of 16/06/2023
Hello there, this is an incredibly frustrating bug that I'm dealing with.
I have an Nvidia RTX 3090 GPU on the latest Studio drivers from Nvidia, paired with an AMD Ryzen 5950x, an NVME SSD and 32GB of fast DDR4 ram.
The option 'H264/HEVC hardware accelerated decoding' is enabled in Preferences but it has no effect.
I can verify in Task Manager that when scrubbing/playing a HVEC file on the Timeline in Premiere, there is 0% utilisation on the Video Decode, despite the media being in a format that is supported by both Nvidia and Premiere as per the documentation. This leaves me with laggy performance in the Timeline unless I use proxies, the use of which drastically slows down my workflow.
If I play the same file in another app such as VLC media player, I can confirm that the Video decoder is being utilised properly in that application. There is no problem with the video decoder on the GPU, the problem must be with Premiere.
It feels very bad to not have the capabilites of my GPU utilised, when I see M1 Macbooks and lesser Intel machines with silky smooth Timelines vs mine (even though my machine has much more resources) due to their video decoding functioning correctly.
The file format is 8 bit 4:2:0 HEVC with CFR (constant frame rate). It should be an almost ideal format for the video decoding to accelerate. Instead I am stuck decoding on the CPU, which causes lag and freezing behaviour whilst editing.
I have tested x264 content and video decoding is also not working in this case.
Please could you fix this Adobe. Those of us with Ryzen CPUs & Nvidia GPUs are suffering. Thank you.
