Skip to main content
M
Murceu
Participant
December 2, 2018
Question

Hardware Acceleration Greyed Out

  • December 2, 2018
  • 1 reply
  • 4260 views

So my system has got the Nvidea Geforce GTX 1080 graphics card.

And an i7 processor with quicksync, but still the hardware acceleration is not available..

Does anybody know how to fix this, the hardware must be capable of rendering with hardware acceleration..

This topic has been closed for replies.

1 reply

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
December 2, 2018

There are two features: MPE  generated by the graphics card and Handware accelartion generated by the cpu and intel card.

Which are you referring to and which i7 do you have.

Adobe Premiere Pro System Requirements

M
MurceuAuthor
Participant
December 2, 2018

Just refering to the fact that I can't use this, the picture added below.

Is Hardware Acceleration generated by the cpu..?

I thought it was supposed to run off the graphics card right?

I have the: Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)

M
MurceuAuthor
Participant
December 2, 2018

You are confused about this. The H.264 hardware acceleration has absolutely NOTHING to do at all whatsoever with the MPE GPU acceleration. While the MPE GPU acceleration uses either CUDA or OpenCL, the H.264 hardware acceleration currently supports only the Intel HD, UHD or Iris Graphics that's embedded into the CPU. Therefore, in order to use the H.264 hardware acceleration you MUST have a 6th-Generation or later Intel CPU with integrated graphics, AND have that integrated graphics ENABLED. But due to the way that Adobe Premiere's MPE GPU Acceleration (again, completely unrelated to the H.264 hardware acceleration) is implemented, if you select CUDA as the rendering engine, both OpenCL and CUDA are enabled, and Premiere will heavily favor the weaker of the two GPUs (in this case, the integrated Intel graphics) if both are enabled (which means that the Intel GPU will be heavily utilized while the GeForce GTX will see little if any utilization).

If you have the integrated graphics enabled and hardware acceleration is still grayed out, your CPU is too old. And, of course, disabling the integrated graphics will also disable QuickSync.


I see.. Thanks for clearing that up

I just doubt that my cpu is too old. I just bought this laptop last week, a pro video workstation from scan 3xs.

Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)

Now I'm not really known with tech like this.. so is there a way to Enable the integrated graphics like you say?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices