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Participant
December 2, 2018
Question

Hardware Acceleration Greyed Out

  • December 2, 2018
  • 1 reply
  • 4260 views

So my system has got the Nvidea Geforce GTX 1080 graphics card.

And an i7 processor with quicksync, but still the hardware acceleration is not available..

Does anybody know how to fix this, the hardware must be capable of rendering with hardware acceleration..

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1 reply

Ann Bens
Community Expert
Community Expert
December 2, 2018

There are two features: MPE  generated by the graphics card and Handware accelartion generated by the cpu and intel card.

Which are you referring to and which i7 do you have.

Adobe Premiere Pro System Requirements

MurceuAuthor
Participant
December 2, 2018

Just refering to the fact that I can't use this, the picture added below.

Is Hardware Acceleration generated by the cpu..?

I thought it was supposed to run off the graphics card right?

I have the: Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)

megacinn
Inspiring
December 2, 2018

You need also an Intel graphics card to run the Hardware encoding.

You nvidia generates MPE (mercury playback engine)

Read the system requirements.


@ Ann

what du you mean by ....

.."  You need also an Intel graphics card to run the Hardware encoding....."  ??

murceo wrote that there is an I7-8700 . Referring to Intel's arksite , the 8700 is 8th gen and has quicksync-video built in , as well a an IntelUHD-graphics 630.

So why should this be a too old cpu , or what is missing here ??

I'm confused ....

As soon as there is a cpu included in a rig, there is no way to disable it, that the os cannot see it. (it is not an additional piece of hw).

So the only thinkable reason is, that there are some parts missing in the installion of windows...there are some chipsetdrivers from intel who enable the access to the onboard graphics...

It is depending on the hardwaremanufacturer, but 90% you can always use drivers directly from intel as well, because they always look for the genuine chipset on the mb.