My Philips SHP9500 headphones are working with Adobe Premiere Pro but there seems to be something wrong with the sound. It's not clear; feels like there's water in my headphones. However, I don't encounter the same issue minus Premiere Pro. Initially, I thought there's something wrong with my headphones and even cleaned my headphones based on online headphones cleaning tips , but nothing seems to work. Can you please help? I have no intention to buy new headphones just to ensure they work properly with Premiere Pro.
Are you sure you Premiere is actually outputting audio through your headphones? One of the (slightly annoying) things about Premiere is it never references your OS's audio output. So if your OS is outputting all other audio through a headphone jack but you have not yet made a similar adjustment in Premiere's Audio Hardware settings, then Premiere may still be outputting audio through desktop speakers or your monitor.
I know it's kind of a "duh" answer but it is sometimes something that's easy to forget about.
Here's question number 2: do the headphones work fine for other programs or apps on your computer? Or is it only Premiere that's giving you an issue?
It's giving output via Premiere but the sound is very faint or mumbling at times.
Answer to your second question - The headphones are working fine with other apps.
Do you think it can be a compatability issue? I'm not sure if Premiere Pro has a list of audio gear that is supported by the software?
that issue with premiere ignoring the OS system preference for audio output is a feature... I actually like it. Although I often need to reset it depending on how and where I'm working. It's easy enough to assign a shortcut key combination to directly open the audio hardware preference in Premiere.
Could you post a screen shot of your Premiere audio hardware settings.
Is it possible it's an audio buffer issue?
Try raising the buffer in the Premiere's audio hardware prefs and see if that helps.
I can get my headphones to sound like there is a light hiss and 'underwater' sound by enabling the "INPUT" in the adobe premier HW settings, when I set it to NO INPUT (Like the screen shot below) it sounds perfect, but if I add an input device the sounds are wrong/hiss/underwater. I keep this off all the time as a result.
If that doesn't work, here are some reference screenshots for windows settings that I have that may help you.
have you checked all these settings in Windows (Screen shot below)? for me I have options for spatial audio etc. that can make it sound funny.
FlyingFourFun, sounds like you have a 3rd party audio interface that's causing the issue... and maybe that's the OP's issue.
sheenarajan4, do you have any 3rd party audio devices connected to your system?
Turning off the input which I never used solved it, so I never investigated it more.
The best I could tell is the Bose Headset I normally use has a MIC, and the system seems to feed the mic sounds back into the audio output.
I run windows Pro for Workstations, which also comes standard with some spatial audio stuff which could contribute, but my work around removes the problem, so I don't even give it a second thought at this point.
Well, I fell for it, 2-year-old post revived with a label maker (likely spam) post.... I'll check the dates of the original post closer next time before responding.... can't fool me twice 🙂 probably.
wow, never realized that happend. never heard about label maker... but regardless, your post may help others lost in the wilderness doing a search here...
that issue with debut overlooking the operating system framework inclination for the sound results is an element... I like it. Even though I frequently need to reset it relying on how and where I'm functioning. It's sufficiently simple to dole out an easy route key blend to open the sound equipment inclination in Debut straightforwardly.
I know this is several years old, but just in case this helps anyone. These answers below helped me get my issue solved. In the Premiere preferences, under Audio Hardware, I made sure my wireless headphones were set as the output, but had to change the INPUT to the iMac Microphone and that fixed my headphones sounded distorted issue.