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nickyc53
nickyc53
Participant
November 27, 2016
Answered

HELP!!! Can't roll back Premiere Pro 2017 to 2015

  • November 27, 2016
  • 2 replies
  • 2426 views

Really pissed with Premier Pro 2017.

I upgraded because a freelancer did a project in 2017

Couldn't hear audio.

Got that working..

Started a new project which went fine, now keeps crashing.

Can't roll back as Premier is not listed in the CC app as a previously installed app

Sorry but this is just rubbish,

Takes me back to the buggy days of version 1.0.

I've lost a day now/

    This topic has been closed for replies.
    Correct answer David Arbor

    The previous versions of apps are, counterintuitively, not listed in the Previous Versions section. That section only shows already installed previous versions. Here are two screenshots to show you how to find CC 2015, but the trick is scrolling down to where you filter by app category. Click that, choose "View Previous Versions," and then you can choose CC 2015 from the options next to Premiere.

    Edit: The order of the screenshots got swapped. This is fixed now.

    2 replies

    D
    David ArborCorrect answer
    Inspiring
    November 28, 2016

    The previous versions of apps are, counterintuitively, not listed in the Previous Versions section. That section only shows already installed previous versions. Here are two screenshots to show you how to find CC 2015, but the trick is scrolling down to where you filter by app category. Click that, choose "View Previous Versions," and then you can choose CC 2015 from the options next to Premiere.

    Edit: The order of the screenshots got swapped. This is fixed now.

      S
      steveg57649519
      Participant
      December 1, 2016

      When I attempt your fix, the only versions that show up in the previous versions are cc, and cc6.  Where are the others?

      D
      David Arbor
      Inspiring
      December 2, 2016

      Here is what shows in the apps.  I do have all versions in my program files, but not showing up in the apps.

      When I click on all programs I have, cc 2014, 2015, 2015.3, as well as media encoder for all 3.  I used 2015.3 on my last project.


      Thanks for the screenshots. Something went wrong with the auto uninstall process when you upgraded to CC 2017 or something else happened. In the Program Files folder can you go into each versions folder that isn't showing up in the Creative Cloud desktop app (like CC 2015.3 and see if there's an uninstaller in there? If so, I would run that on all apps that don't show up in the Creative Cloud app, and then restart your machine. Hopefully then those missing apps will show up in the Previous Versions section. 

      Bruce Bullis
      Bruce Bullis
      Legend
      November 28, 2016

      [Moving elsewhere, as this has nothing to do with APIs or SDKs...]

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