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nsk_105
Participant
June 12, 2019
Answered

i can't open Premiere

  • June 12, 2019
  • 2 replies
  • 1662 views

it is so hard too explain this problem. here is the video about my problems. i really need your help

    This topic has been closed for replies.
    Correct answer Ann Bens

    Put the program were it belongs: on the C drive.

    2 replies

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertCorrect answer
    Community Expert
    June 12, 2019

    Put the program were it belongs: on the C drive.

    Justin Taylor-Hyper Brew
    Community Expert
    Community Expert
    June 12, 2019

    Oh wow, didn't even notice that. Yea make sure you installed Premiere properly through the CC Desktop app.

    nsk_105
    nsk_105Author
    Participant
    June 12, 2019

    I used Premiere yesterday, it still normal until now, so maybe that is the main reason why

    Justin Taylor-Hyper Brew
    Community Expert
    Community Expert
    June 12, 2019

    Open Task Manager and see if a Premiere process is already running. If it is, end the task. If not, restart your computer. If that doesn't work, clear your Premiere Prefs folder (Documents\Adobe\Premiere Pro) and retry.