I can't transcribe a sequence

Question

When trying to transcribe a sequence of a video files, the button is grayed. When I hover over this button it says ‘Network error. Please ensure you are connected to the internet, then try again (error code 1597177841)’. I AM connected to the internet, I DO have a Adobe Premiere Pro subscription, I tried turning off my VPN, but it still is not working. Can anybody help me?

1.) Version 22.1.2 (Built 1)

2.) Windows 10 Pro, Version 22H2, Installed on ‎8/‎18/‎2021, OS build 19045.3803,
Experience Windows Feature Experience Pack 1000.19053.1000.0
3.) Open any video with speech.

4.) I excepted a transcription, actual result: nihil.

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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