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rjd253
rjd253
Participant
May 26, 2023
Question

I can't update Premiere Pro

  • May 26, 2023
  • 3 replies
  • 522 views

I have Premiere 23.1 on my computer and when I go to the Adobe cloud app it shows as my software is up to date. Is there a restriction on which OS can update to the latest version of the software?

This topic has been closed for replies.

3 replies

S
Silkr0ad
Inspiring
May 31, 2023

In my case, as long as I don't have the latest MAC update, I don't have access to all of the latest PP updates.

G.
R
RjL190365
Legend
May 30, 2023

Also, have you updated the main Creative Cloud Desktop app? If not, then whichever version of the software that were the latest at the time of that app front end version's release would be the newest. You might be running an outdated version of the Creative Cloud Desktop App.

rjd253
rjd253Author
Participant
May 30, 2023

Is there a link on how to update the Creative Cloud App. 

S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
May 26, 2023

Hi rjd253,


Sorry to hear about this. The latest version of Premiere Pro has the following OS requirements:

  • Windows 10 (64-bit) V20H2 or later
  • macOS 11.0 (Big Sur) or later

Have you tried manually checking for updates in Creative Cloud Desktop app (Help > Check for Updates)?

 

Thanks,

Sumeet

rjd253
rjd253Author
Participant
May 30, 2023

Hi Sumeet 

 

I'm currently running Monterey and when ask for updates it tells me all is up to date. 

 

Should I sign out and back in to the account? 

 

Best,

 

Roberto 

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