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isabel.talensmartin
Participant
July 20, 2018
Question

I cannot select my NVIDIA GPU card in Premier Pro Project settings

  • July 20, 2018
  • 1 reply
  • 256 views

I have an NVIDIA GPU card (I admit it, a bit dated now, a GTX680M) in my Alienware laptop.

When using Premier Pro, I can not select this card in the Project settings. I only have the choice of Mercury Playback Engine GPU... Why?

I was considering upgrading my laptoop to a new Alienware 17, with an i9 and an NVIDIA Geforce GTX 1080 to super boost up the performance in Premier Pro, however I see numerous people with the GTX1080 who are experiencing the same problem than me: Premier Pro not letting them use their dedicated NVIDIA graphic card.

Hence, before investing in anything new, and in order to see how my own system will perform when using my current NVIDIA card, can someone please help and tell my how to get Premier Pro to use my dedicated GPU card (and not the default Mercury option).

Needless to say, super frustrating to spend hours trolling the net to find an answer to this.

Thanks

Isabel

    This topic has been closed for replies.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    July 25, 2018

    Isabel,

    Are you saying that you see only "Software Only" for the Mercury Playback Engine? If so, make sure that you have the most current drivers installed. Does the computer have a less powerful integrated GPU as well? If so, see if you can disable it. Let us know how that goes.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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