Skip to main content
gdurnin
gdurnin
Participating Frequently
November 13, 2021
Question

I need PP ver. 13.1.5 back on my computer

  • November 13, 2021
  • 1 reply
  • 642 views

Is there anyone that can help me get PP 2019 ver. 13.1.5 back on my computer? I have been going around in circles with Adobe Support because that bit of software, critical to my professional life, was removed with the 2022 install. The thing is, as I'm sure many clients have discovered, Adobe set a rather nasty trap, prior to the release of the 2022 version, by changing the default in the updated Cloud App to automatically remove old versions of apps unless the client takes a deep, entirely-unintuitive, five-click dive down the preferences rabbit hole and turns that default off. This has to be done on and app-by-app basis. The only way to be informed about that rather astonishing and malicious change was to register and attend some online workshop/tutorial! ...which... well... who knew what they didn't know? I certainly didn't know what I didn't know. So, I think it is quite reasonable to say that this uninstall happened without my prior knowledge or consent. I have a bunch of ongoing projects that, as I'm sure is the case with many of you, got stalled and/or put on hold during the pandemic. These projects have a ton of titles, captions, subtitles and effects that inevitably just don't translate well into the new, yearly versions of PP. So I've kept everything in 2019 and need to continue to do so. It's either that or spend hundreds of hours redoing all of that. If I can't get 2019 ver 13.1.5 back on my computer I wonder if Adobe will be compensating me for my time? I've been here, in forums, before and could only find a way to get ver. 13.0, which is no help at all. But Adobe Support has suggeted I return, which would indicate that soemthing has changed.

This topic has been closed for replies.

1 reply

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
November 13, 2021

There is a setting in the CC app not to auto update.

If you manually update the program will ask if it needs to remove old versions or not.

 

Adobe only provides the last two version which as of now is 2021 and 2022

 

You can try this link but have no idea which build.

Adobe CC 2019 Direct Download Links | ProDesignTools

gdurnin
gdurninAuthor
Participating Frequently
November 14, 2021

Hi Ann... thanks for the reply. I know that I can turn off the autoupdate, what I didn't know, and there was no way to know, is that adobe changed the default to remove old versions in its last update of the cloud app. That was/is the killer and really, really unfortunate and, in my opinion, negligent. How was I supposed to know they changed that vital setting? How was I supposed to know that I had to sign up for an online workshop to find that out? This is just flat out unacceptable.

 

The link you sent gets me to 13.0... I've been there already... no good to me. So clearly nothing is new here in forums to help me resolve this problem. So I'm going to have to go deeper into the management spider web to get this done.

 

Thanks for responding.

 

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
November 14, 2021

Auto update will remove all previous software.

With all due respect you dont need a workshop to go through the settings before firing up the software.

But most users just skip that.

Same goes for the preferences in Pr itself.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices