Participant

Question

I updated Premiere and there are no default Keyboard Shortcuts

Forum|Forum|6 years ago
April 22, 2019
5 replies
5751 views

Hello.

I recently update Premiere Pro to the most recent version and there are no default Keyboard shortcuts. When I select the Keyboard Shortcut menu item under Premiere Pro heading the keypad is all in grey. I can't even save my own custom key commands. Does anyone know how to fix this?

This topic has been closed for replies.

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elondaits

Participant

I managed to solve this same problem (Mac OS).

I normally switch back and forth between two keyboard layouts (US keyboard and Latin American) because I need to write in spanish comfortably, but also program which is easier with the default layout. The way I fixed it was:

- Quit Adobe Premiere Pro

- Switch to English keyboard (through the menu bar)

- Start Adobe Premiere Pro

... that did it. Apparently starting Premiere with the Latin American keyboard cleared out all the presets.

A

anoira46802595

Participant

Hey everyone i faced the same issue and i came up with a simple solution , i asked my friend who have the same version of premiere pro and his program works perfectly to save a costume file of keyboard layout and then i paste the file in my computer and the problem solved if you know any one you know just ask them for help or i will provide this file link to download :

https://www7.zippyshare.com/v/pOw7KLEZ/file.html

for me i placed in this folder :

C:\Users\ASUSS\Documents\Adobe\Premiere Pro\14.0\Profile-ASUSS\Win

search for something like that on your PC

then in the premier pro just go to keyboard shorcuts and select adobe keyboards like this :

tell me how this works for you and if it worked don't forget to help others who have the same issue 🙂

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martinbackhaus

Participant

Coincidentally, I again run into the same problem today, with latest version 14.2.

Adobe knows about the problem and the solution for more than half a year internally, but there is no bug fix yet...?

They sent me the keyboard config file once in a support chat session, and there are other threads with problem description and solutions.

It looks like the keyboard config files are not saved in user profiles correctly.

Short solution, download this tool here: https://www.blackmagicdesign.com/products/davinciresolve/

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dentalux

Participant

THANK YOU I LOVE YOU FOREVER

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martinbackhaus

Participant

Same problem here with English Language United States and German Keyboard, in both latest Premiere Pro 2019 and 2020.

There are not keyboard shortcut bindings at all.

Looks like a critical show stopping bug that needs fixing within 24h?

I already hear you laughing 😉

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martinbackhaus

Participant

Is there any support for this product?

My advice: go through the process to cancel the subscription and you can lower the monthly fee, or directly change to Blackmagic DaVinci Resolve.

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SungamR

Participant

I got this problem now and found a workaround. Try changing Language Preferences, here is how it turned out for me.

Keyboard shortcuts gone: English display language with Swedish keyboard.
Keyboard shortcuts working: Swedish display language with Swedish keyboard.

I can live with Swedish Display language while editing, I don't have to reboot the computer after changing, just restarting Premiere is enough.

/Magnus

Averdahl

Community Expert

I can live with Swedish Display language while editing, I don't have to reboot the computer after changing, just restarting Premiere is enough.

If you use this setting in the Language settings in Windows you can have English display language. I don´t know if it will fix the issue you are facing, but this setting works for me.

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SungamR

Participant

Awesome thanks. By demoting English in the list its working. Somehow it thought that "Windows Display Language" was tied to the language in top of that list.

/Magnus