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Known Participant
April 15, 2022
Question

iMac crashes and screen turns purple and green

  • April 15, 2022
  • 2 replies
  • 241 views

In the past few weeks, everytime I am using Photoshop and Premiere, each program will unexpectedly quit and the monitors will turn purple on the top and light green on the bottom. I have to force and power down using the power button. I have reset the preferences in both. Anyone heard of this and what the fix might be? Thanks!

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2 replies

Mohammad.Harb
Community Expert
Community Expert
April 15, 2022

I had many issues when updating to Monterey, it was consuming all Memory even without opening any application,

I've tried everything with no luck, I get loads of warning about running out of memory.

 

Finally I took the decision. I reinstall a Fresh copy of montery, and everything is running smoothly  

Kartika Rawat
Community Manager
Community Manager
April 15, 2022

Hi there!

Sorry about that. Can you share your system details (OS, CPU, RAM, GPU)? Does it happen while working on a specific project?

 

Let us know.

Thanks,

Kartika

Known Participant
April 15, 2022

OS: Monterey

3.8 GHz 8-Core Intel Core i7

32 GB 2667 MHz DDR4

AMD Radeon Pro 5500 XT 8 GB

 

Any project without any warning. This only started after upgrading to Monterey a few weeks ago.