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Community Expert
mark@headTrixCommunity Expert
Community Expert
July 18, 2023
Question

Images not viewable in Premiere Import Section

  • July 18, 2023
  • 2 replies
  • 2082 views

Hi 


Is anyone having an issue seeing Images in the Import section of premiere pro?
I navigate to my folder wtih JPEG images and they dont show them - so weird?

Cheers in advance.

mark

This topic has been closed for replies.

2 replies

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Irene31232102hztz
Participant
July 22, 2023

Ensure that the images you are trying to import are supported file formats by Adobe Premiere Pro. JPEG images should generally be supported, but it's essential to check that the file extensions are ".jpg" or ".jpeg."Make sure that the view options in the Import window are set correctly. Sometimes, the display settings might hide certain file types. In the Import window, try adjusting the view options to display all supported file.Clearing the media cache might help resolve some issues. You can find this option under the Edit menu > Preferences > Media Cache.

M
Community Expert
mark@headTrixCommunity ExpertAuthor
Community Expert
July 24, 2023

Yes the images are all JPEGS, and they all import into Premiere using File>Import , but they are NOT showing in the Import view. I displayed images only and I see nothing If I display all files I only see the DPX file. 
Its odd. And yes I have cleared the cache.... I noticed this problem while I was teaching a Premiere Pro class. It was happening to my students as well. Maybe the JPEGS got corrupt? I am able to see other JPEGS from different folders - but nothing from this particular folder. So odd.

Thanks!

Mark

headTrix, Inc. | Adobe Certified Training & Consulting
MyerPj
Community Expert
MyerPjCommunity Expert
Community Expert
July 24, 2023

I'm trying it on a PC and it's working as expected. 

I see you are in List view in the above photo, any change with Grid View?

Win11, PP23.5

J
Community Expert
John V KnowlesCommunity Expert
Community Expert
July 19, 2023

Do you have any kind of filter applied in the Import tab? Like you have it set to show video files only as opposed to image files or ALL files?

-------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id
M
Community Expert
mark@headTrixCommunity ExpertAuthor
Community Expert
July 21, 2023

its weird. NO filters at all, and if I change the filter to "Images Only" it says "NO Files to Show" and then it doesnt even show the DPX file! 

headTrix, Inc. | Adobe Certified Training & Consulting
J
Community Expert
John V KnowlesCommunity Expert
Community Expert
July 25, 2023

unfortunatley doesnt work. But I did notice other folders images do seem to display correctly. I was not able to see an .ai file either... but i am able to see other images in other folders. And was able to impmort the images via File?Import or project panel no problem... so find it bizarre that they are not visible for some odd reason.

Thanks!

mark


Yeah this is weird behavior for sure. I may check and see if there have been other bug reporst about this; in the meantime at least normal "Import..." works for you!

-------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id
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