Community Expert

Question

Images not viewable in Premiere Import Section

Forum|Forum|2 years ago
July 18, 2023
2 replies
2116 views

Hi

Is anyone having an issue seeing Images in the Import section of premiere pro?
I navigate to my folder wtih JPEG images and they dont show them - so weird?

Cheers in advance.

mark

Import

This topic has been closed for replies.

I

Irene31232102hztz

Participant

Ensure that the images you are trying to import are supported file formats by Adobe Premiere Pro. JPEG images should generally be supported, but it's essential to check that the file extensions are ".jpg" or ".jpeg."Make sure that the view options in the Import window are set correctly. Sometimes, the display settings might hide certain file types. In the Import window, try adjusting the view options to display all supported file.Clearing the media cache might help resolve some issues. You can find this option under the Edit menu > Preferences > Media Cache.

M

mark@headTrix

Author

Community Expert

Yes the images are all JPEGS, and they all import into Premiere using File>Import , but they are NOT showing in the Import view. I displayed images only and I see nothing If I display all files I only see the DPX file.
Its odd. And yes I have cleared the cache.... I noticed this problem while I was teaching a Premiere Pro class. It was happening to my students as well. Maybe the JPEGS got corrupt? I am able to see other JPEGS from different folders - but nothing from this particular folder. So odd.

Thanks!

Mark

headTrix, Inc. | Adobe Certified Training & Consulting

MyerPj

Community Expert

I'm trying it on a PC and it's working as expected.

I see you are in List view in the above photo, any change with Grid View?

Win11, PP23.5

J

John V Knowles

Community Expert

Do you have any kind of filter applied in the Import tab? Like you have it set to show video files only as opposed to image files or ALL files?

-------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id

M

mark@headTrix

Author

Community Expert

its weird. NO filters at all, and if I change the filter to "Images Only" it says "NO Files to Show" and then it doesnt even show the DPX file!

headTrix, Inc. | Adobe Certified Training & Consulting

Stan Jones

Community Expert

Its so odd! If I am in Edit mode, yes I am able to Import those same JPEGS.... but in IMPORT view it ONLY shows the ONE poster frame I exported.

I am a Macbook Pro 16GB with an M1 chip and Premeire Build 23.50

Thanks for trying to help!
mark

@mark@headTrix,

Long shot, but .....

Partly behind the "Adjust the size" message is the eyeball "Directory Viewers" icon. Try clicking that to see if it is set to some file type. (I suspect DPX, because that is your poster frame.) Change it to "Files."

Several versions back, I experimented with importing a .dng file. Since then, IF there is a .dng file in the directory, that is all it shows, until I click on the Directory Viewer and pick Files. In Media Browser, I get the same thing, but there "Files" is called "File Directory."

Your poster frame is DPX, and yes, that is one of the file types available.

In the Project Panel -> Right-click -> "Import," this does not happen.

I posted about this once, I think, but never got any explanation.

I can find no way to change this so that "File Directory" is the default - only the absence of a DNG file!

Stan

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