For the past day I have been getting two errors. Them being "An error performing a conform action" and "A low level exception occurred in ImporterMPEG(Importer:25)". Can someone give me the solution to fix this?
Sorry for the issue. The error message is pointing to media cache. Try clearing the media cache and check if it fixes the issue.
Here are the steps: FAQ: How to clean (delete or trash) media cache files?
Please let us know the status after testing.
Thank you for the help. But it didn't work. I am still getting the same errors.
I am guessing you have a corrupt audio file.
Do these same clips open and play in other applications without any issues? If so, would it be possible for you to supply some sample clip(s) for investigation?
Yes the video audio and file works. I opened it in VLC and it is working. It seems to be a Adobe Premiere Pro causing the error.
Would it be possible to supply us with sample clip(s)? This will be of great help to figure out the issue.
I have the same problem. It seems that it is really a mistake in the audio track file.
There is no error after VLC conversion. Can I provide video files for analysis?
MAC - Premiere Pro 13.1.5 (Build 47) - Problem
WIN - Premiere Pro CS6 (v 6.0.5(001 (MC: 264587)) - Open and no problem
Clip has 105MB and is from action camera.
Same here. Only happen with my action cam's video.
I'm glad to see that I'm not the only one with the same problem.
At least it's only the files from my Polaroid CUBE camera.
any updates on this, I am having this issue as well. March of 2021
Can you please share your system info? Like OS and version, CPU, RAM, GPU vRAM, Pr version? Thanks. Also a screen grab of your issue will be helpful. And obviouly what is de codec of the footage that has this issue?
I am having this same problem. Was there ever a solution found to this?
I have a PC, and the video works fine when played in other applications such as Windows media player, but becomes corrupt once imported into Premiere
Still struggling with this problem.
Is there a solution ?
I have had so many issues like this but finally found a way to get it working. By using VLC Media Player, I was able to convert each video file to H265 format. It looks jumpy when converted and played through VLC, but when imported to Premiere, it goes as normal, but with a couple glitches. Once the final product is exported properly, then it's perfect.
Same problem, just update to premiere2021 and it's impossible for me to open the project I was working on before the update.
I am currently having this issue and having trouble resolving it, it is slowing my software. I converted some files that probably do have audio issues but how do I fix this issue?