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Question

Importing DV tape Video from sony DCR-HC24E to Windows 10

Forum|Forum|7 years ago
June 1, 2018
3 replies
12708 views

Hi there, I hope you can help. I want to import my videos from the Sony DCR-HC24E camcorder to a Windws 10 computer using the ILink Firewire cable. I have a Firewire port on my PC. I've tried using Adobe Premiere Pro CC 2019 which says 'Capture Device Offline', I also tried the PlayMemories software to no avail, it starts the software (both Adobe and PlayMemories) but won't go online.

I've been directed to this page which suggests for my make and model of camera I cannot use 'PlayMemories Home' software...

https://www.sony.co.uk/electronics/support/articles/00022457

It then directs me to this page which seems to suggest I have to use video capture cable

https://www.sony.co.uk/electronics/support/articles/00028223

https://www.sony.co.uk/electronics/support/articles/00022459

Surely I do not need to use this method, I just succesfully transferred all my old video footage from an older Sony DCR-TRV120e camcorder using premiere pro cc 2018 with no problems at all using an iLink Firewire cable.

Can anyone help please ?

Thanks in Advance

This topic has been closed for replies.

S

stfvideo7

Participant

This might help someone if they are searching for a solution of capturing video from an older Camcorder. I'm on WIN10 with an older Dell Laptop. Purchased an Adaptec Firewire PCI Expresscard for this purpose. Managed to find instructions to replace the default driver with an OHCI Legacy driver.

While the computer would recognize when I connected and disconnected the Sony DCR-TRV330, the Sony PlayMemories program wouldn't detect the Camcorder. So sad right?

Thanks to Stan Jones and his post - I found the program called ScenalyzerLive 4.0. and this program allows me to control the Camcorder and capture Digital-8 video over fire wire, which is nice. Why would I or anyone want to capture video over S-Video or Composite or Component connections?

GoTo http://www.scenalyzer.com/ to acquire the program. A license file is included in the .ZIP file.

Ann Bens

Community Expert

Capture your footage the same way as you did with the D8 camera.

You also don't need a video capture cable: stick to firewire.

You are going to make your movie with Premiere so you don't need the Sony software. (I would de-install)

and there is a lot you can do just with windows explorer.

Use the memory card only for photo's and the tape for movies.

Premiere can be a big pita when it comes to capturing tape.

Scenalyzer might be a good alternative

or windows movie maker (does that still exist?).

S

sib121Author

Participating Frequently

Thank you so much for your reply . I may have been misleading

I did stick yo firewire and did use exactly the same method as the D8 camera but it just says 'Capture Device Offline' even though it starts premiere pro when slide the button on camera to 'play' and (having already connected the ILink cable).

Just weird that a more modern camera (although still ancient lol) doesn't work with exactly the same software and cables etc

so no I don't want sony software, just gave it a go as I was directed to it in googling the problem, thought perhaps it may have the older drivers required and it may well do but premier pro kept starting every time I pressed I put the sony camera into 'play' mode, if I can stop this default behaviour it may well give the sony software a chance as I had the playmemories running when connecting the camera ready, soon as went to 'play' on camera the adobe software started and then the playmemory said 'another device is in use''

does anyone know how to stop premiere pro cc 2018 firing up in this way as that may well solve it or at least rule another problem out

many thanks x

Stan Jones

Community Expert

I always used Scenalyzer, and think I have done so on Win 10, but perhaps not. I will be again soon, but have not installed yet.

It always worked, even when I could not get PR to capture. But I gave up on PR since Scenalyzer worked so well. As you, I was golng from DV camera via firewire. I know there were driver issues, but they did not affect me.

It is not longer supported, but available free:

ScenalyzerLive Page

I'll see if I can do a test. There are one or two other threads right now with a similar issue.

S

sib121Author

Participating Frequently

Stan, thank you sooo much , that's very kind of you, I would love to know what you find out if you have the time,

Ann Bens on this thread also mentioned Scenalyzer so it it def I will try , sounds like the more modern the technology gets and the less mechanical and more software driven it is the less robust it is and the less it works with anything modern software or hardware wise (in regards to ports).

windows movie maker doesn't exist in windows 10, I spent 4-5 hours on this last night (or Picasa or the ability to just import your photos seeing your iPhone as a extra drive on your laptop/pc and delete them after from your phone, everything is sooo much harder)

Is there any possibility you can link to the other threads ? I will install that right now and try it

Thanks x

S

sib121Author

Participating Frequently

I've just received this from Sony

Dear Ms Malik

Thank you for contacting Sony support.

With reference to your enquiry regarding connecting your camera to your computer with Windows 10, we are sorry to inform you that your camera is only compatible with the below Operating System:

Microsoft Windows 2000 Professional, Windows Millennium Edition, Windows XP Home Edition or Windows XP Professional Standard.

For registration purposes please reply to this email with the 7 digits serial number located on the back of your device.

Should you have any further questions, please feel free to reply to this email.

Thank you for you r enquiry.

Yours sincerely,

Jasmine

SONY SUPPORT TEAM

http://www.sony.co.uk/support/en

Sony United Kingdom and Ireland, a division of Sony Europe Limited

A company registered in England and Wales.

Registered Office: The Heights, Brooklands, Weybridge, Surrey, KT13 0XW

Registered company number: 2422874

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