Importing files with Audio but no audio in Prem Pro CC

Forum|Forum|8 years ago
September 12, 2017
2 replies
896 views

Hey Guys,

I have MP4 files and when importing them into Prem Pro CC the audio has no sound. The sound is there, with the bar, and the decibels play like normal. However, no sound comes out. When I play the same imported files out of Prem Pro they play as normal with sound.

I have tried everything I can think of but literally nothing is working. Please help...

Thanks

This topic has been closed for replies.

Correct answer michaelk4387873

GUYS I HAVE SOLVED IT!

The Media Encoder never opened automatically so I would assume the files were not properly converted?

First time this has happened. Thank you all for your time and efforts on helping out. I appreciate it.

M

michaelk4387873AuthorCorrect answer

Inspiring

GUYS I HAVE SOLVED IT!

The Media Encoder never opened automatically so I would assume the files were not properly converted?

First time this has happened. Thank you all for your time and efforts on helping out. I appreciate it.

R

Richard M Knight

Community Expert

Do bars and tone play out of Premiere.

M

michaelk4387873Author

Inspiring

The only way to describe it is the audio doesn't play. Must be a glitch? The sound bars work fine, everything seems normal. Apart from the sound being played.

R

Richard M Knight

Community Expert

Do you get any sound out of Premiere from anything?

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