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Importing MP4 files

New Here ,
Jun 18, 2021 Jun 18, 2021

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Just today when I import MP4 files which imported correctly before, the videos are now showing sever distortion int he Source and Program windows.  I am wondering if it is a setting but I havent changed anything.  HELP

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi there!

We're sorry for that.  Can you provide the following information?

 

Let us know.

Thanks,

Kartika

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