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Incorrect Audio Waveforms - Premiere Pro

Participant ,
Jul 23, 2019 Jul 23, 2019

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Hello!

I'm currently using Premiere Pro 13.1.3 (Build 44) on Windows 10 Pro and I'm having an issue with audio waveforms. It happens at least once a month with large projects.

Once I create a new sequence from my multi cam timeline I click Sequence at the top and then select Render Audio so that the wave forms will appear in my new sequence where I'm making angle changes. The audio plays correctly and everything is synced as it should be but the audio wave forms are extremely incorrect.

I've deleted cached files, peak files, deleted/re installed premiere, restarted my computer, check software updates, etc. and still to no avail I cannot solve this issue.

Any advice would be greatly appreciated!

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Adobe Employee ,
Jul 24, 2019 Jul 24, 2019

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Hi johnp14933023,

Sorry to hear about this. Usually, such issues occur due to the cache/peak files getting corrupt. If you have cleared the cache from the application. I will recommend to clean them manually by going to the location specified in Preferences > Media Cache.

Clean the contents of the folder named Media Cache, Media Cache files and Peak files (Before cleaning them, please ensure to open these folders once and verify if they have any of the media files in them to avoid any accidental deletion of required media or asset).

Please ensure that the option for Save .cfa and .pek media cache files next to original media files when possible is unchecked.

If it is checked, then you would need to manually clean them from the folders where media files are saved.

Also, you may clean the Audio previews (File > Project SettingsScratch Disks > Audio Previews)

Once these files are cleared, the next time you open project. It may take some time to rebuild the required cache and peak files. Once these are rebuilt, check if it's working properly.

Thanks,

Sumeet

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Participant ,
Jul 29, 2019 Jul 29, 2019

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Unfortunately this hasn't resolved the issue either.

The waveforms are correct up to the point where I make a cut. Once I make a cut the waveforms go rogue and editing my interviews becomes extremely difficult. This is happening on every project I've started since the most recent update

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Participant ,
Jul 29, 2019 Jul 29, 2019

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Also, since the new update, even when I go to Sequence > Render Audio, there are sections of the timeline where waveforms won't even appear. This is making a difficult day even worse and I have pressing deadlines coming in fast.

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Participant ,
Jul 29, 2019 Jul 29, 2019

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This image is before I make a cut

before cut.JPG

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Participant ,
Jul 29, 2019 Jul 29, 2019

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this image is after I make a cutafter cut.JPG

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Community Beginner ,
Oct 05, 2019 Oct 05, 2019

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Having the same issue. Using multi-camera sequence and in some cases it does mess up the waveform in some it doesn't, can't figure out in which.

 

Ehh, when I have few tracks at the same time in a nested sequence and one is solo then the bug appears. I went and deleted all the additional audio tracks and it started working properly. 

 

Actually, if I got 2 tracks in nested sequence and I leave on track targetting only for the track that I need then it works fine.

 

Gotta submit a bug somewhere. This is ridicoulous. 

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New Here ,
Feb 13, 2020 Feb 13, 2020

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I'm having the issue as well - on two different computers, on several different projects - it messes up, when i render.

 

I can go and solo a track or mute another (in a nest) and then it fixes itself, but then I render, and it goes bad again.

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New Here ,
Sep 23, 2020 Sep 23, 2020

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Did you ever get a solution to this??? 

 

I'm not even in multicam and the incorrect waveforms are killing me on the interviews.

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Community Beginner ,
Jan 10, 2021 Jan 10, 2021

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Still no resolution 😕 A year later. Would love to have a fix for this. Followed the tips below but after deleting the cache and forcing premiere pro to re-draw the peaks, it does so incorrectly again. So it doesn't seem to be a cache issue at all.

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New Here ,
Jan 26, 2021 Jan 26, 2021

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Having the same issue too.

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New Here ,
Jan 30, 2021 Jan 30, 2021

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I found a solution for me. Had this problem on a slightly bigger project file than usual. Clearing media cache didn't work for me (I cleared the files and the database). What did work was clearing peak files (also in a folder in appdata\roaming\adobe\common) and reopening premiere. 

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Explorer ,
Mar 18, 2021 Mar 18, 2021

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<<What did work was clearing peak files (also in a folder in appdata\roaming\adobe\common) and reopening premiere. >>

 

this fixed it for me. Thanks.

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Explorer ,
Jul 10, 2021 Jul 10, 2021

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Anyone still finding this thread in 2021, this worked for me as well. Your best bet is to delete the Peak Files folder located here:

Mac: /Users/yourusername/Library/Application Support/Adobe/Common

Windows: \Users\yourusername\AppData\Roaming\Adobe\Common

If you can't find your Library folder on a Mac, open finder, drop down 'Go,' hold the Option key and select library. Should be able to find the Application Support/Adobe/Common folder from there.

I tried cleaning these up using Premiere's built-in settings, no dice. Seems like manual is the only way to fix.

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Explorer ,
Aug 17, 2021 Aug 17, 2021

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Yup, this fixed it. Thanks!

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New Here ,
Oct 05, 2021 Oct 05, 2021

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This fixed the problem for me as well - however, I have one addendum: if you can figure out what the name of the file is that has an incorrect waveform, you can try to just delete the .pek files associated with that filename, as opposed to the entire folder, because if you're anything like me, letting premiere generate waveforms for a few days after you delete 40,000 .pek files is not my idea of a good time 🙂 

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New Here ,
Sep 24, 2021 Sep 24, 2021

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This fixed my problem, thank you. When I used clip names that were the same as I had used in previous projects, the waveforms from the clips in the old projects were showing up instead of from the new clip.

 

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