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DarrenDTV
Participant
June 4, 2018
Answered

Insta 360 Studio 'preview window' causes Premiere to Crash?

  • June 4, 2018
  • 1 reply
  • 2468 views

Running Premiere Pro CC 2018 12.1.1 (Build 10) and Insta360 Studio 2.14.0

Whenever I start Premiere I get an Insta360 Studio preview pop up monitor. This seems to stop working instantly and makes Premiere crash. Is there a way to disable this feature - Insta360 Studio just kicking in every time Premiere starts and every time you load a new clip in the source monitor or click on the sequence pane?

Seems to 'not quite work' as the integration was intended.

Your help would be greatly appreciated.

Cheers!

System:

HP Z840 Workstation

Processor: Intel Xeon CPU E5-2620 v3 @ 2.4 GHz 2.4 GHz

Memory: 16 GB

Windows 7 Professional, 64-Bit (Service Pack 1)

Graphics Card: NVIDIA Quadro K5200

    This topic has been closed for replies.
    Correct answer Vinay Dwivedi

    Hi Darren,

    It seems that you have installed it and now it is in MediaCore. Check the below location and remove or move the plugin from MediaCore to Desktop.

    C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore

    Also, check this location if the above doesn't contain the plugin.

    C:\Program Files\ADOBE\Adobe Premiere Pro CC 2018\Plug-Ins\Common

    //Vinay

    1 reply

    Vinay Dwivedi
    Adobe Employee
    Vinay DwivediCorrect answer
    Adobe Employee
    June 4, 2018

    Hi Darren,

    It seems that you have installed it and now it is in MediaCore. Check the below location and remove or move the plugin from MediaCore to Desktop.

    C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore

    Also, check this location if the above doesn't contain the plugin.

    C:\Program Files\ADOBE\Adobe Premiere Pro CC 2018\Plug-Ins\Common

    //Vinay

      D
      DarrenDTVAuthor
      Participant
      June 4, 2018

      Thanks Vinay - that seems to have done the trick!

      Cheers!

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