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SUDARSHAN RANGAPRASAD
Participant
May 29, 2022
Answered

Insta360 plugin. premiere pro crash

  • May 29, 2022
  • 4 replies
  • 8713 views

i updated to the latest versions of both insta360 plugin (4.3.1) and premiere pro (22.4)  (os - win 11)

 

d premiere pro projects just shut down after a minute of opening. when i delete the plugins,  premiere pro works fine. 

 

i am working on a project that mostly has 'insta one r' videos.  without d pligins,  its a waste... what to do. 

    Correct answer Alamnji

    Hi Alamnji,

    Which version of the plug-in are you running? Have you contacted Insta360 support? What do they say? I have heard that the plug-in version 3.5.7 still works. Can you try that?

     

    Thanks,
    Kevin


    I have solved it.
    So what was the case..
    I have installed 360studio which contains the Insta360 Plugin for Adobe Premiere.
    Than I have also installed GoPro FX ReFrame from GoPro and this was the moment Adobe Pr didn't want to start..I had to find the folder where (I don't have now the path but you can find it easily) and delete it. Since than everything works normally.

    Regards,
    Aleks

    4 replies

    W
    Wands Cross
    Participant
    June 29, 2025

    Another reason the premiere could be crashing due to the Insta 360 plugin is that the older plugin (Reframe) is the one that works, while the newer version 2 is the one crashing and causing .insv files or .lrv files to disappear as well. I exported not to have to deal with the issue, but still chose to use my .lrv files as my proxies which ultimatley **** me. Most likely, the most secure way to ensure your 360 footage's safety from updates to the studio and to reframe plugin is to export the .insv file to a 360.mp4 and do the same thing with the .lrv proxy files. Hope this can help.

    N
    NATIONAL34628027op41
    Participant
    September 12, 2024

    tq

     

    M
    maurac64463781
    Participant
    June 16, 2022

    I am having the same problem. Premiere worked fine yesterday, today I installed insta360 plugin as well as the GoPro FX Reframe Plugin now I can't open Premiere pro at all. Removed all the plugins, uninstalled and reinstalled premiere. still won't work. 

      Ishan Y
      Community Manager
      Ishan YCommunity Manager
      Community Manager
      June 16, 2022

      Sorry about the issue. Please try resetting your preferences and let us know how it goes. 

      Ishan Y
      Community Manager
      Ishan YCommunity Manager
      Community Manager
      May 30, 2022

      Hey SUDARSHAN RANGAPRASAD,

       

      Have you tried contacting insta360 support and asking if this is a known issue for them? For testing purposes, could you roll back to the previous version of Premiere Pro and let us know if that works for you? Also, let us know your system specifications (OS, CPU, GPU, RAM).

       

      Regards,

      Ishan

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