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M
Meir34625582r6ak
Participating Frequently
January 6, 2024
Question

instagram iPhone HDR video not showing in HDR

  • January 6, 2024
  • 3 replies
  • 2095 views

Hi,

I have an iPhone 13 Pro And M2 Mac Book and I'm trying to upload HDR reels onto Instagram and after waiting and waiting day after day my reels will not show up in the HDR format. I have multiple Instagram accounts and the account that post the HDR reels on shows on my phone as HDR but when I switch over to my private account it is in SDR assuming that is what the public will see it in. I have used H.265 rec 2100HLG main 10 level 5.1 dynamic metadata and I've also tried using Apple pro res 4444XQ and still no luck.

please help.

    This topic has been closed for replies.

    3 replies

    R Neil Haugen
    R Neil Haugen
    Legend
    January 6, 2024

    Have you checked the file metadata in MediaInfo? If not, download/install that free utility app. Drag/drop a file onto it's desktop icon. When it opens, go into the "Tree view" ... make a screengrab of the information, and drag/drop that onto your text reply box here.

    Everyone's mileage always varies ...
    M
    Meir34625582r6akAuthor
    Participating Frequently
    January 7, 2024

    What do i do know?

     

     

     

    M
    Meir34625582r6akAuthor
    Participating Frequently
    January 8, 2024

    1080 × 1920

    R Neil Haugen
    R Neil Haugen
    Legend
    January 6, 2024

    Your sequences are in HLG color space, right?

     

    And you are starting with export presets with HLG in the preset name, yes?

    Everyone's mileage always varies ...
    M
    Meir34625582r6akAuthor
    Participating Frequently
    January 6, 2024

    Yes all I have done all of that and this is still happening 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 6, 2024

    what app?

    M
    Meir34625582r6akAuthor
    Participating Frequently
    January 6, 2024

    Adobe Premiere Pro 2024

    iOS Instagram app

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 6, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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