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Installed fonts showing up as missing

Engaged ,
Apr 22, 2022 Apr 22, 2022

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Was ticking along fine with the new update until I've just gone to export and gotten a "missing fonts" warning.  These are fonts integrated as part of a mogrt I created, so I know for a fact I have had these fonts installed for years.  In Adobe Fonts the light and bold versions of Roboto show up as activated:

The light (top) and bold (bottom) versions are the ones I need to useThe light (top) and bold (bottom) versions are the ones I need to use

But within Premiere they're not available:

text window.jpg

And so Media Encoder is warning me on export that they're not available.

I've tried logging out of Creative Cloud and logging back in, restarting Premiere & Encoder multiple times...What's going on here?  Any ideas?

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correct answers 1 Correct answer

Community Expert , Apr 28, 2022 Apr 28, 2022

Deactivate in CC desktop app.

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Community Expert ,
Apr 22, 2022 Apr 22, 2022

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I gave up on Adobe fonts.

Just use the ones I can install into Windows: Roboto being one of them.

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Engaged ,
Apr 28, 2022 Apr 28, 2022

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I have Roboto installed on Windows as well...so how do I use that version within Premiere instead of Adobe's?  

 

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Community Expert ,
Apr 28, 2022 Apr 28, 2022

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Deactivate in CC desktop app.

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Engaged ,
Apr 28, 2022 Apr 28, 2022

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That did it.  Thanks for the help.  Will report as a bug.

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New Here ,
Mar 10, 2024 Mar 10, 2024

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This workaround is OK but I am having to uninstall and reinstall the same font every time I close premiere 2024. Anyone still having this problem?

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Community Beginner ,
Apr 10, 2024 Apr 10, 2024

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How do I do that?

I'm not sure what the CC desktop is or where to find it....is that just the Premiere app?

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