Installing In Incorrect Location

New Here ,
Jun 22, 2022 Jun 22, 2022

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My Premiere Pro will not install where I've told my Adobe programs to do so. Is there a way to uninstall and force the program to move to the correct drive? I've attached screenshots of the error highlighting where the program is trying to install vs where I've told the programs to install.

Correct Drive.JPGWrong Drive.JPG

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Adobe Community Professional ,
Jun 22, 2022 Jun 22, 2022

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Is the reason why you're trying to install on a different drive is that your C drive is full?

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New Here ,
Jun 22, 2022 Jun 22, 2022

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The C: is close to full, and it is why I get the error as there is not enough room for a Premiere update. As for a real reason, I just have all of my photography-related items on a drive of their own that also gets backed up on its own. 

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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quote

The C: is close to full,


By @JFaz

 

You still need room for temp files and system files.

If you don't get a larger C drive, you will likely run into performance issues and won't have room for Windows updates.

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New Here ,
Jun 23, 2022 Jun 23, 2022

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<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
Agreed. I've got issues coming concerning the C: drive. Regardless, my Premiere Pro installed itself there despite me having my settings set to G: drive. I'd like to move Premiere and am asking for assistance in this particular matter. 

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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It may be that the lack of room on the C drive for system and temp files is not allowing the installation.

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New Here ,
Jun 23, 2022 Jun 23, 2022

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All of my files for Premiere that I'm currently using are sitting on my C: regardless of the fact that I chose G: as my destination. All of the other Adobe programs are on the G: like I want. 

 

I'm not necessarily complaining that my update will not complete due to a lack of space on the C:, I'm more wondering how to move my files over to the drive that they should have installed on in the first place. 

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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You're not going to be able to 'move' them. You can try different ways to install it to a different drive, but it has to be done that way (with an install) so the right registry variable, etc get set. It sound promising.

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New Here ,
Jun 23, 2022 Jun 23, 2022

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I feel I've got everything set right in Adobe Creative Cloud, but it installed on a drive I did not have it set to. There's got to be a way to uninstall/reinstall. 

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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Like I said, it's not promising. You can try uninstalling everything Adobe, and then give it a try. You'd have to backup everything you might need, including users prefs, etc. Here's a tool that could help, but again, I think the installing to g: is a bad idea.

 

OK, be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Jun 23, 2022 Jun 23, 2022

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What makes you think installing to G: is a bad idea? Is it because it isn't running alongside the OS?

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Adobe Community Professional ,
Jun 23, 2022 Jun 23, 2022

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It could get broken / disconnected so easily. Basically windows is designed to have all your programs on the c: drive. You can move all you media, projects, etc to other drives. If you had to reformat your c: drive, or install a new one, what happens to those remnants that are on the g: drive? It's a mess and bad practices even if you can get it to work. I'm in the process of outfitting my most recent machine and I'm moving everything (user files) I can off the c: drive and using c: only for programs. It makes it simple when you want a new c: drive, hardly anything to backup as all your user stuff is on other drives.

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New Here ,
Jun 24, 2022 Jun 24, 2022

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You make some good points to here.

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