Skip to main content
basb
Participant
September 26, 2017
Answered

Is Premiere Pro compatible with macOS 11 High Sierra

  • September 26, 2017
  • 13 replies
  • 21357 views

Is Premiere Pro compatible with macOS (10.13) High Sierra? I'm afraid to update macOS to find out Premiere doesnt work well anymore. Happened twice with previous macOS updates.

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Hi Basb,

    I talked to product management. You should be good to go with macOS High Sierra right now. As an editor, I would not change the OS if I was in the middle of an important project, however.

    Let us know how it goes!


    Thanks,
    Kevin

    13 replies

    Participant
    October 6, 2017

    Just updated to Mac OS 10.13 without checking compatibility and boy was that a big mistake......

    Crashed as soon as video was imported.

    Known Participant
    October 6, 2017

    I have the same thing here; I just tried to import another PrPro project into a new one and it crashed shortly afterwards.  Only way out is a force quit as well.

    I just updated Mac OS X this morning; didn't even occur to me that PrPro would be incompatible, coming from a company like Adobe.  <Sigh>

    Known Participant
    October 6, 2017

    I'm just thoroughly puzzled. Apple has dropped several OS's that have been disasters at 'drop' for so many users in so many programs, not just Adobe's ... and people still automatically trust Apple a new Apple OS and assumes every vendor with a complex program will have done any and all rewriting of their program to mesh with the new OS in all circumstances at 'drop'.

    It's not logical, of course. It's not 'historically accurate', of course. Many of the issues of new Apple OS's have needed update patches from Apple to correct them, clearly showing the problems were with the  OS not vendor apps.

    But ... so many still absolutely assume everything from Apple will be perfect.

    I just don't get it. Especially for professionals with looming deadlines and their reputations at stake.

    Neil


    Not helpful, Neil....

    Adobe support said PrPro was compatible; apparently it is not.  Does anyone have any helpful suggestions?  So far this has happened when I tried importing a PrPro project into a new one, when I created a new project then tried to import a PSD file, and when I created a new project file and dropped a .JPG file in.

    R Neil Haugen
    Legend
    September 26, 2017

    I'm always amazed when a new OS ships, and some people immediately install ... which to me is inviting trouble with a capital T. Apple ships with a very short period of time these days for vendors of software/hardware to test and get their stuff working with it. So all those things that supposedly were only PC type issues with OS updates? Apple produces them now ... and the last couple OS's they've release have had some doozies.

    Let others sort out the initial troubles, which will be there, and get your work done with your current software.

    In a couple weeks, when there seems a consensus of how well it's working, think about upgrading.

    Neil

    Everyone's mileage always varies ...
    basb
    basbAuthor
    Participant
    September 26, 2017

    Thank for your reply Neil. Personally I don't think vendors like Abobe are getting a short turnaround from Apple. For example, OS X Yosemite was announced and released to developers on June 2, 2014 at WWDC 2014 and released to public beta testers on July 24, 2014. Yosemite was released to consumers on October 16, 2014. It took Adobe more then 3 months to update Premiere Pro after the consumer release, which I think is unacceptable looking at the premium price and how many pro's rely on it. However, yes, waiting with an update is the smartest thing to do. But not the most exciting. Thanks again!

    R Neil Haugen
    Legend
    September 26, 2017

    From the aisle talk at NAB, a lot of vendors do not feel they get the support from Apple they used to. They're the ones that said that the time they used to get to adapt their products/firmware/software was longer, and ... more importantly, when they called Apple about an issue they got prompt attention. And/or help.

    What I've heard is complaints running about things like getting far less help to sort out things, coupled with less time than they used to get. It wouldn't take shaving much time off the release for testing to release to public period when coupled with less help to get things changed ... to make some vendors feel rather shortchanged these days.

    Probably just "modern life". Every one runs shorter cycles now it seems.

    Neil

    Everyone's mileage always varies ...
    John T Smith
    Community Expert
    Community Expert
    September 26, 2017

    Asking first is a good start... as you said about twice having problems

    You should NEVER update your operating system until you read reports from other users of the specific program