Issues with Logitech mouse and keyboard since updating.

[Stephen Doemland]

I recently updated to the latest version of Premiere Pro on one of my MacBook Pros. Since updating my Craft Keyboard and MX Master 2s Mouse don't seem to have full functionality only while Premiere is open. I have tested by opening up Photoshop and this does not appear to cause the Logitech control software to crash. Posting this here in addition to sending to Logitech in hopes of resolving this issue ASAP. I know that my keyboard and mouse combo is popular amongst video pro's so hoping someone can help.

Thanks in advance!

-Stephen

Tech Specs

macOS Mojave version 10.14

15-inch, 2017

3.1 i7

16 GB Ram

Running the latest version of Logitech Options (just re-installed yesterday to try to resolve this issue)

Running version 13.0.1 (Build 13) of Premiere

Also, just updated my older mac and was not able to re-create the issue.

[rodneyb56060189]

I just have a laptop and desktop PC thing... and it's USB for mouse, keyboard, control surfaces, etc.

sometimes the 'hub' of some usb port stuff can get IRQ conflicts, or weird stuff.

maybe look into that aspect ??

good luck

[Kevin-Monahan]

Fix this yet, Stephen? Let us know.

Thanks,
Kevin

[Jacky27442988utte]

same situation