Issues with positioning and using Rulers & Guides

Question

Hi!I've recently started using Premier's Rulers & Guides to align some text; however, I'm getting some baffling issues. I'm using Version 14.7.0 (Build 23). Ruler Positioning Issue ('Add Guide' box)When right-clicking on a ruler and clicking 'Add Guide' and setting it to create a vertical guide at 50% (which should be the centre of the video clip displayed), it instead places it on the far right side (where it should be 100%). This is how I had it set:          And this is the result:This is even more confusing since it displays 100% on the ruler.The same thing happens when using the rulers in pixels (setting it to 500px puts the guide at 1000px according to the ruler) Ruler Positioning Issue (Dragging from Ruler)Similar to what happens when using the 'Add Guide' menu, when dragging the guides out from the rulers, the percentage displayed in the grey box is exactly half of what it should be:Why does the guide say it is at 25% when aligned with 50% (and the centre of the video) on the rulers?Similarly, why is the entire width of the video shown as 50% instead of 100%?Snapping IssueOnce placing guides on the display, they don't seem to snap correctly either. As an example, I've positioned guides at approximate visual thirds and am attempting to align the 'Harvest 2020' text to one of them. The text does not snap to the guides, but instead, I have a lot of other 'snap points' which have nothing to do with the guides. I feel like all of these issues are all interlinked. Any suggestions for a fix are highly appreciated. Side note: I do receive a 'System Compatability Report' dialogue when first opening Premiere to do with my graphics drivers saying they are unsupported (even though they are fully updated), and the driver recommended by Adobe does not install. Not sure if this is related or not - if it is, a fix for this would be handy.               This is the error message received when installing the driver recommended by Adobe:

Jeff Bugbee · Accepted Answer

I set the scaling on both devices to 100% - guides appear to work perfectly on each. Using the 'Add Guide' menu works, dragging displays properly, and another element will snap to them correcly.

Did some further testing on the desktop. The guides appear to work correctly with the scaling set to 100% and 150%; however, they do not work correctly with 200+%.

Is there any way you know of to keep screen scaling within what works, but have everything larger? Or some other workaround?

Thank you 🙂

I'm not using a 4k PC monitor but I tested this on my 1440 monitor and it appears to work correctly.

Set your scaling back to whatever is most comfortable.
Quit Premiere
In Explorer, browse to your Premiere executable directory.
Right click Adobe Premiere Pro.exe, choose Properties.
Click the Compatibilty tab, then at the bottom Change high DPI settings.
At the bottom, check Override high DPI scaling behavior, then choose System in the dropdown.
Press OK, then launch Premiere

R Neil Haugen · Answer

For monitor scaling, that is an OS setting ... typically 100, 125, 150, or 200%. Premiere seems to handle 100, 150, and 200% ok, does not always behave with 125 or 175%.

Scaling of the clip would be checking the frame-size of the clip against the frame-size of the sequence.

And ... that compatibility warning may be involved. The Intel 4600 is a Haswell generation chip from 2013, the "equivalent" tech in a full GPU is the GTX710m, and that is also long outdated. No drivers for the 710m are available that will work with Pr2020, and I doubt the Intel4600 updates adequately also.

I'm not the power expert here on such things, I defer to a couple others for that sort of thing. We'll see if I can summon one ... hocus pocus abracadabra, is @RjL190365 available?

Neil

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