Jpeg not showing up in premiere pro sequence?

[elise82828]

I'm working on a project that requires video and still images, and the video clips are all working fine. However, when I place any .jpeg photos into the sequence, they only show up as black rectangles. I've tried restarting the program and nothing changed. Is there any way to fix this?

[John T Smith]

Pictures must be RGB not CMYK http://forums.adobe.com/thread/1081681

If that doesn't help, try these links

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

[elise82828 · Accepted solution]

I solved my problem by converting all my jpeg files to png files.

[johnd70490346]

This worked for me as well...even though the png size was larger then jpg!

[euand60297766]

yep, same here, jpegs no longer show up on my external monitor viewed through blackmagic mini studio, have to convert to PNG which is annoying

[jMusic]

I converted my JPEGS to .png and made sure it was RBG, but my PNG files are still not showing up.

[gabrielag78882994]

I did the same and it's not showing up. If Adobe has changed Premiere so that users can't upload images into their timelines, then we have a big problem.

[gabrielag78882994]

Nevermind. I opened up a new sequence and that fixed it. It was an older project so I'm guessing something got corrupted.

[j.warren]

I tried converting my .jpg files to .png and i still had no luck. I found that my renderer was set to "OpenCL" instead of "Metal". When I changed it to "metal" my picture was visible again. To change the setting go to File>Project Settings>General and there are drop down options for the renderer. Don't know if this helps anyone else, but it worked for me

[Jeremy23061867g76y]

I had to change it away from metal to "software only" but essentially this worked!

[Wopsy]

After 20 solid minutes of converting the image to every possible format, color mode and size, even tried taking a screenshot, just noticed I had the layer hidden, so please guys check on those little things! Oh god! 🙂 Have a nice day everyone!

[jimis15554411]

HOW IN THE WORLD. Me too. What the heck?? Haha. Thank you! Saved me about 18 minutes haha. 

[radovanr21611075]

project settings> software only

[ryfree82]

This fixed it for me. Thank you!

[Vesna21950364pr76]

This works,thank you!

[imrankadir photography]

thank you so much

[@iwantmannenow all Plats]

Jan 2023 and still just thank you... i was gonna blow a fuse going through 4 different topics and 3 youtube tutorials

[TobiasMartensson]

April 2023, this solved it for me. Thank you! 

[Aleksandar34772847x4ie]

God bless ya! It worked 🙂
January 2024

[Ryan23929769g5kp]

I can confirm as of April 2022. Converting from JPEG to PNG will fix it. Sucks we have to this. 

[Kevin-Monahan]

Hi Ryan,

Are you meeting system requirements? Can you tell us more about your computer and the image size of these images? Let me know so I can help.

Thanks,
Kevin

[rejdmast1]

All of a sudden I am having the same problem.  jpg thumbnails show up as grayed out in the bin in Premiere Pro.

Turning off the GPU fixes the problem but that is not ideal.

If I right click on the grayed out thumbnail and select  Modify > Interpret footage and select color override and select color space override and set it to sRGB the thumbnail appears. Unfortunately, I can only convert one photo at a time.

The initial color space of the grayed out imported jpg was sRGB IEC61966-2.1 (this was generated from an export from Photoshop 23.3.0). 

If I do a save as for a jpg from Photoshop and do not specify a color profile the thumbnail appears in Premiere Pro.

I am using Premiere Pro version 22.2.0 build 128 on Windows 11 with an Nvidia 2080 GPU version 512-15.

[Kevin-Monahan]

Sorry about that rejdmast1. Is it possible to file this bug here? https://adobe-video.uservoice.com/forums/911233-premiere-pro

I hope we can help.

Thanks,
Kevin

[rejdmast1]

Thanks for the reply Kevin.  I posted the problem where you recommended. Please let me know if you need any additional information.

[Kevin-Monahan]

Hi rejdmast1,

Sorry. I could not find your bug report. Can you place the URL in a thread so that we can upvote?

Thanks!
Kevin