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Robert von Schartenau
Inspiring
December 11, 2021
Answered

Kein Bild im Programmfenster

  • December 11, 2021
  • 3 replies
  • 1944 views

Hallo liebe Community,

 

ich habe das Problem, dass ich mein Projekt nicht mehr wiedergeben kann.

Sobald ich Premiere Pro CC (aktuellste Version auf MacBook Pro 2020 M1) starte und mein Projekt öffne, kann ich ohne Probleme durch die Timeline wandern und die Vorschau abspielen. Bald darauf erscheint der gelbe Hintergrund "Media pending" und schon kann ich die Vorschau nicht mehr verwenden.

Manchmal bleibt das Vorschaubild auch schwarz, kein Bild, kein Ton, kein Play ...

 

Ich habe schon ähnliche Fehlerbeschreibungen im Netz entdeckt, die auf Tondateien zurückzuführen waren, aber meine Suche blieb leider erfolglos ...

Ich hoffe sehr auf Tipps oder Lösungen – vielen Dank!!!


Beste Grüße

This topic has been closed for replies.
Correct answer Robert von Schartenau

to clean this: i checked the project for every single video and audio snippet and there was one (like 1.5 seconds) which seemed to be somehow damaged. aber deleting that one, everything works fine.

3 replies

R
Robert von SchartenauAuthorCorrect answer
Inspiring
April 25, 2024

to clean this: i checked the project for every single video and audio snippet and there was one (like 1.5 seconds) which seemed to be somehow damaged. aber deleting that one, everything works fine.

T
Timothy341458990fvs
Participant
October 13, 2024

Hey, erstmal stark dass du es selbst gefixed hast! Aber wie hast du die Files kontrolliert? Und woran hast du gesehen, dass eine beschädigt war? Hab dieses Problem seit mehreren Tagen und nichts funktioniert...

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
October 13, 2024
quote

Aber wie hast du die Files kontrolliert?


By @Timothy341458990fvs

 

Remove a few at a time and use the process of elimination.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
December 11, 2021

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.


    R
    Robert von SchartenauAuthor
    Inspiring
    December 11, 2021

    thank you!
    unfortunately all of this doesn't work 😞

    and to put a cherry on top: i cant quit the programm. i have to force quit ...

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    December 11, 2021

    Hi Robert von Schartenau,

     

    Sorry about the poor experience. Is this happening with any specific project or all the projects? Have you tried clearing the cache files & checked if it's working properly?

     

    Thanks,

    Sumeet

    R
    Robert von SchartenauAuthor
    Inspiring
    December 11, 2021

    cache cleared ...

    since this is my latest project on my new computer, there are no others (but i will try tomorrow)

    thank you

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