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Participant
April 12, 2020
Question

Keyboard Shortcuts not saving in 2020

  • April 12, 2020
  • 2 replies
  • 1820 views

Hi,

I downloaded the Teacher version of Premiere Pro CC 2020 last week. I went to the Keyboard Shortcuts and wanted to make my own personal shortcuts.

I mapped out 2 shortcuts, it said Custom on the top, I pressed save as and named it, then pressed save.

The keyboard went blank and the name I gave it did not appear on the drop down list.

Why did it not save like my older versions of Premiere Pro? How can I get it back and how can I save more shortcuts?

Thanks in Advance.

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
April 2, 2023
quote

I downloaded the Teacher version of Premiere Pro CC 2020

 

By @Edwurd5150

 

I realize this doesn't address your issue, but just to clarify this:

There is no "Teacher" version.  The Student and Teacher plan is the same software, but offered at a discounted price.

Participant
January 6, 2021

Same problem. ADOBE- response please!!!! 

BillW
Averdahl
Community Expert
Community Expert
January 6, 2021

Make sure that Premiere Pro has write permissions to the Documents folder.

Participant
April 2, 2023

This is an interesting one. I see my Documents folder has a read only - enabled but I can't uncheck after apply or OK. Not sure if this is the reason why I can't customize my keyboard shortcuts. Any suggestions how to fix this? I'll check with Google.