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Vladimir0D4D
Participant
October 18, 2020
Answered

Keyboard Shortcuts not working in Premiere Pro 2020

  • October 18, 2020
  • 3 replies
  • 35851 views

I have Premiere Pro 2020 since almost a year, and I have been using shortcuts like Ctrl+k, q, everyday.

Suddenly, today I tried it and it doesn't work.

I tried to reset all my config, and also reinstalling software. Is there something else I could do?

Maybe is an update problem?

I am sharing with you an image of the actual configuration of Q shortcut. It seems OK, but when i press Q in editing, nothing happens.

I need help with tis please.

 

    This topic has been closed for replies.

    3 replies

    A
    Community Expert
    Ali JaberCommunity ExpertCorrect answer
    Community Expert
    November 13, 2020

    I'ts related to this bug:

    https://community.adobe.com/t5/premiere-pro/faq-how-to-solve-issues-related-to-undocked-panels-in-premiere-pro-v14-5/m-p/11529321?page=1#M305505

      I
      Isybela
      Participant
      September 26, 2021

      This problem is not "solved." Pointing out that it's related to a bug that isn't fixed doesn't mean it's solved. I am still having this problem and reading through months of other people's posts who are having the same problem hasn't fixed it. When will this problem actually get fixed?

      MyerPj
      Community Expert
      MyerPjCommunity Expert
      Community Expert
      January 26, 2022

      Thanks for reaching out again.  So I found that folder you are referring to in 

      /Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/Keyboard Shortcuts/en

      all the .kys files that came with Premier are in there.  I tried to duplicate one and rename it then open up Premier again but no success.

       

      So it seems the Windows Premier bug got addressed but maybe the Mac bug didn't.   A real shame if you've ever tried editing without key commands.  It's painful!

       

      If anyone else has got a solution for Mac Premier please share it.


      Just to be sure, did you copy the file renamed or otherwise into the preferences folder you had previously found.

      J
      Jonathan Heuschen
      Known Participant
      November 13, 2020

       

      Also were are the selectors (V and A sliders at the left of this picture from internet). They disapeared, and i suspect it's part of the problem since  now i cannot use the clip selection shortcut "d" in my timeline... What's going on, Adobe ?

      J
      Jonathan Heuschen
      Known Participant
      November 13, 2020

      I have shortcuts not working either, beside some drag and drop not working anymore. Sometimes if i change the workspace and go back to my favorite workspace, they work again. SOMETIMES. This is really messed up, it just happened with the last strange update they forced.

      R
      Renato Dias
      Participant
      July 12, 2023

      I was about to change to Resolve now but this comment just delayed the move for another month.
      Thank you Jonathan!

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