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Participant
October 18, 2020
Answered

Keyboard Shortcuts not working in Premiere Pro 2020

  • October 18, 2020
  • 3 replies
  • 35851 views

I have Premiere Pro 2020 since almost a year, and I have been using shortcuts like Ctrl+k, q, everyday.

Suddenly, today I tried it and it doesn't work.

I tried to reset all my config, and also reinstalling software. Is there something else I could do?

Maybe is an update problem?

I am sharing with you an image of the actual configuration of Q shortcut. It seems OK, but when i press Q in editing, nothing happens.

I need help with tis please.

 

This topic has been closed for replies.

3 replies

Ali JaberCommunity ExpertCorrect answer
Community Expert
November 13, 2020
Participant
September 26, 2021

This problem is not "solved." Pointing out that it's related to a bug that isn't fixed doesn't mean it's solved. I am still having this problem and reading through months of other people's posts who are having the same problem hasn't fixed it. When will this problem actually get fixed?

MyerPj
Community Expert
Community Expert
January 26, 2022

I tried it both ways just to be sure.

 

That means:

/Keyboard Shortcuts/en  has all the .kys files (Adobe Premiere Pro Defaults.kys, Steve_keyboard_shorts.kys, etc.)

and

/Users/publishing/Documents/Adobe/Premiere Pro/22.0/Profile-publishing/Mac has Adobe Premiere Pro Defaults.kys and Steve_keyboard_shorts.kys

 

after reopening Premier the shortcuts still don't work.  I went into the shortcuts window and selected those preset files, too, but no go.

 

I even tried the "Sync Settings Now" which will sync to my adobecc account.  This was a work around I read somewhere else...but still not working.

 

 


Strange, you're approaching reinstalling. Before that, you can reset your peferences back to default (hold Alt (Opt) down when you click your icon to start PP. Also, reset your workspace to default using say the Editing workspace, "Reset to Saved Layout" from the Windows menu.

 

Known Participant
November 13, 2020

 

Also were are the selectors (V and A sliders at the left of this picture from internet). They disapeared, and i suspect it's part of the problem since  now i cannot use the clip selection shortcut "d" in my timeline... What's going on, Adobe ?

Known Participant
November 13, 2020

I have shortcuts not working either, beside some drag and drop not working anymore. Sometimes if i change the workspace and go back to my favorite workspace, they work again. SOMETIMES. This is really messed up, it just happened with the last strange update they forced.

Participant
July 12, 2023

I was about to change to Resolve now but this comment just delayed the move for another month.
Thank you Jonathan!