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1

Latest NVIDIA Driver Update Bug

New Here ,
Mar 06, 2023 Mar 06, 2023

I updated to the latest NVIDIA Driver for my GTX 3070. I opened Pr and it came up telling me that "There is a bug problem with the latest NVIDIA Driver Update, which may cause your aps to crash"

 

Al my work is unaccessible due to sudden crash.

 

Can someone please explain and resolve this bug issue with NVIDIA x Adobe. 

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LEGEND ,
Mar 06, 2023 Mar 06, 2023

I'm sorry to tell you this, but there is a major known issue between that latest driver version (which I assume it's the 531.18 Game Ready driver) and content creation apps. That is partially why no 530-series Studio Driver has yet been released for your GPU. Most recent Studio driver is version 528.49.

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Explorer ,
Mar 31, 2023 Mar 31, 2023

Latest update for my Quadro P4000 is 528.89 but I also get this message verytme I open Premiere or After effects.
Also got a few forced restarts from Windows because of this. Anyone else has this problem?
Can't find a soluion anywhere yet.

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Explorer ,
Mar 31, 2023 Mar 31, 2023

Make sure you're using the Studio Driver from NVidia rather than the Games Driver. The most recent version of that fixed things on my end.

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Explorer ,
Mar 31, 2023 Mar 31, 2023
Got that one covered but still…
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Explorer ,
Mar 31, 2023 Mar 31, 2023

@DjinWD Weird... the release notes for 528.89 specifcally metion fixing the Adobe issue. I know it's not ideal, but maybe a reinstall of Premiere now that you have the new driver? Or, at the very least, clearing out your media cache first to see if that clears things up.

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Enthusiast ,
Mar 31, 2023 Mar 31, 2023

Hold on, I'll get a manager. But you might want to install an older Studio Ready Nvidia Driver until I get back....

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Explorer ,
Apr 01, 2023 Apr 01, 2023

Since the last NVIDIA driver update I'm dealing with major issues. In my project, it'll show me some video on a timeline for 15-20 secondes, then will stop and the "Media pending" screen will appear and stay there.

 

For some reason, my RAM graph looks like this since the update.1.png

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Community Expert ,
Apr 01, 2023 Apr 01, 2023

Which driver did you install?

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Explorer ,
Apr 01, 2023 Apr 01, 2023

I just installed the 528.89 for my quadro RTX. Problem is still there. Is there a way to completly erase the 531 driver?

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Explorer ,
Apr 02, 2023 Apr 02, 2023

Reinstalling Premiere and After Effects clean seems to have done the trick for Premiere but not for After Effects...?

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New Here ,
Apr 02, 2023 Apr 02, 2023

The same thing here ;-(

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Contributor ,
Apr 04, 2023 Apr 04, 2023

Same here - Quadro RTX 5000 notebook.

Going to try a driver downgrade.

I'll let you know how it goes.

[EDIT] New Feature Branch driver fixed it for me - 531.41

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Participant ,
Apr 04, 2023 Apr 04, 2023

I get the same pop-up with 528.89 drivers for my RTX4500. Downgraded to 528.49 Studio, no error. FIrst time I've ever seen that incompatible error with a Studio driver.

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Explorer ,
Apr 05, 2023 Apr 05, 2023

Didn't take long for the error to come back again with opening Premiere...
This is annoying. 

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New Here ,
Apr 05, 2023 Apr 05, 2023

the only solution I found to fix this problem is that you roll back on version 528.49 they have published on 08.02.2023

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Explorer ,
Apr 13, 2023 Apr 13, 2023

I rolled back to 528.24 quadro -rtx (that's where the help page eventually led me to) and that solved problems for me.
With the new driver things just got worse each day leading to Adobe just crashing with every move I made.

 

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Participant ,
Apr 25, 2023 Apr 25, 2023
LATEST

Nvidia Studio  driver 528.95 released  today is Unsupported too. Dang, then only one that works is the Feb. release 528.49.

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