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Captain Chicken Biscuit
Participant
May 14, 2022
Question

Less than half a second freeze during playback on both timeline and source windows.

  • May 14, 2022
  • 1 reply
  • 345 views

Hello! I have recently upgraded my i7-4790k and DDR 3 RAM to an AMD Ryzen 7 5800x and DDR 4 RAM (32gigs) and the performance is like night and day using Premiere Pro. With the exception of a new problem I'm now having. 

 

For a very brief moment that doesn't last longer than a milli-second, the video playback will freeze but it happens frequently enough to start driving me nuts. When I export it, it plays perfectly fine so it's only using Premiere Pro that it's a problem. I re-installed Premiere Pro, updated it and all that but still no fix for it.

 

If anyone has any suggestions, I'd be eternally grateful!

 

My specs-

 

Processor: AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz

RAM: Two 16 GIG DDR 4 RAM sticks.

GPU: NVIDIA GeForce RTX 3070

Operating System: Windows 10 Home

 

This topic has been closed for replies.

1 reply

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
May 17, 2022

Hey,

 

Can you let us know what colour is your render bar when you start your preview? You can find more about the render bar here.

Could you mark in and out points for a short duration in the timeline and go to Sequence > Render In to Out and see if the rendered playback is still dropping frames?

 

Regards,

Ishan

    C
    Captain Chicken BiscuitAuthor
    Participant
    May 17, 2022

    Thank you so much for repsonding to this for me! Regardless if it's green, yellow or a red bar, it'll still pause for a split second. Even videos not in the timeline will do it but simply playing them in the resource monitor will have this problem.

     

    It doesn't export with these issues either, interestingly enough. What I did forget to mention is that I DID clone my SDD to a new one during my installation of new PC parts so I'm wondering if that did it for some reason? I'd hate to have to do a fresh reinstall of Windows if that's the case.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 18, 2022

    Hi Captain,

    Since you don't have Quick Sync anymore with AMD CPUs, could that be the issue? Is your footage H.264? What happens with ProRes footage? Let us know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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