Library Images not Importing

Forum|Forum|5 years ago
November 2, 2020
2 replies
442 views

This is a new one. Premiere is the only program that wont let me drag my library images onto the project panel. It gives me the plus symbol that says I can drop the image, but when I let go of the mouse it just disappears. I've restarted, rebooted and thrown away preferences etc. Please help.

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Kevin-Monahan

Community Manager

Sorry about this. It's a known issue, I believe. Check out this article, TC: https://helpx.adobe.com/creative-cloud/kb/fix-broken-links-creative-cloud-libraries.html

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

TigercamAuthor

Participant

Hey all, thanks for the help, unfortunately it's getting nowhere. I've done all the steps, thrown away trash preferences, uninstalled, reinstalled and it's still not working. I did find a thread from two years ago with the exact same problem and it wasn't solved then either. Hopefully when the next update comes out it'll right itself.

https://community.adobe.com/t5/premiere-pro/can-t-drag-files-from-cc-library-into-premiere-pro/td-p/9676983?page=1