Skip to main content
P
peterd33307651
Participant
February 13, 2020
Answered

Linking media losing in and out points

  • February 13, 2020
  • 10 replies
  • 9419 views

I have been experiencing problems over the past couple of days with Premiere projects losing the in and out points to all the clips on the timeline when I relink media. This makes all my sequences unusable. I have made sure to have the Align Timecode and Preserve interpret footage settings checked when linking. At first I thought it might be a change in compatibility with BRAW Studio but it does not happen to every clip and it does not happen to one singular video format. I have this problem on every file type I have tried; R3D, BRAW and CRAW. I have also had this problem on three separate PCs. I can export using Encoder directly with no problems but as soon as I open in Premiere I get the same problem. What’s changed? Has the latest update changed some settings somewhere? Any help gratefully received.

    This topic has been closed for replies.
    Correct answer Daniel Jolliffe

    If people are having this issue recently with Premiere Pro 2023, Adobe seemed to have fixed it in 23.5, see here - https://community.adobe.com/t5/premiere-pro-bugs/fixed-issue-text-based-editing-clips-reset-to-first-frame-after-relink-in-23-4/idi-p/13814912

    10 replies

    R
    ryanluth
    Participant
    August 4, 2023

    Been running into the same issue since updating Pr. ... has anyone found a solution? Adobe please fix this bug, I am in the middle of a massive project and am now having to redo almost 3 weeks worth of work all over again. Very frustrating, hope a solution can be found 😞

    Daniel Jolliffe
    Daniel JolliffeCorrect answer
    Participant
    June 30, 2023

    If people are having this issue recently with Premiere Pro 2023, Adobe seemed to have fixed it in 23.5, see here - https://community.adobe.com/t5/premiere-pro-bugs/fixed-issue-text-based-editing-clips-reset-to-first-frame-after-relink-in-23-4/idi-p/13814912

      A
      ap.tinint
      Participant
      June 6, 2023

      I've had the same issue. Nightmare, especially whiles working with a freelance editor. Still waiting for a solution. 

      N
      Nicolas from Autokroma
      Participating Frequently
      June 6, 2023

      Hello !

      I didn't update this issue, but we added an automatic fix for those prproj in our third party product "BRAW Studio" (because we had a lot of clients using BRAW having this issue at that time). The fix works the same for BRAW files than for other kind of files actually, so it's not really specific to BRAW files.


      You can get more info on how you could fix this in this article. 


      Note: if you want to use the automatic Fix in BRAW Studio, you will need to buy the product. Note that in case it would not work as expected, send us a mail and we will help you fix the issue OR give you a refund. 

       

      Best,

      Nicolas from Autokroma

        J
        Jake Burgess
        Known Participant
        November 20, 2020

        Did you ever find a solution? I'm having the same issue and it's driving me insane.

        N
        Nicolas from Autokroma
        Participating Frequently
        November 20, 2020

        After digging we found that it was happening when relinking footages when the media path changed.
        So we implemented a tool to relocate your project footages easily available in the BRAW Studio Panel. 
        Here is an article for more information : https://www.autokroma.com/blog/Premiere-Pro-Timeline-Shift-First-Frame-After-Moving-Project-Relinking
        Best,
        Nicolas from Autokroma

        J
        Jake Burgess
        Known Participant
        November 20, 2020

        When I relink the media, it shifts to the first frame. So I tried using the Automatic Tool in the BRAW Studio Panel but it doesn't say there are any issues. Please help!

        J
        Jake Burgess
        Known Participant
        November 20, 2020

        Using the 2019 version didn't fix it either.

        UncleScrooch
        UncleScrooch
        Participant
        May 29, 2020

        Hi. I figured out the problem. It's Hard Drive Drive letters. So if you working on the project, and the drive you working on is Drive E: , wherever you move your footage to, the drive has to be E: as well. Usually drive letters change if you are using an External Drive, so this will cause this bug. So just change the Drive letter untill you get to the one that works. I've had this problem twice and this is how I fixed it on both occasions. 

          J
          Jake Burgess
          Known Participant
          November 20, 2020

          How do you change the letter of the drive?

          N
          Nicolas from Autokroma
          Participating Frequently
          March 12, 2020

          Hello, 

           

          It seems that Premiere Pro has this bug since 14.0 version. 

          See this uservoice we created to ask them to correct this problem, you can upvote and this will give more weight !

          https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/39708745-cc-2020-timeline-clips-shifts-after-moving-project

          Also we made an article about this : https://autokroma.com/blog/Premiere-Pro-Timeline-Shift-First-Frame-After-Moving-Project-Relinking

          Best,

          Nicolas from Autorkoma

            P
            peterd33307651Author
            Participant
            February 14, 2020

            Yes I have tried the Align Timecode checked and unchecked. It’s a serious problem for me right now with large projects that will take days to correct by hand waiting to go to clients. If I spend the time going back through and changing it by hand I’m worried that I’ll find myself in the exact same problem when I need to move the project.

            P
            peterd33307651Author
            Participant
            February 14, 2020

            Yes this works. The in and out points are correct after importing from the XML. If I then unlink the project again and use the normal Premiere link the problem reoccurs so there is something wrong in that department. The XML route means I lose all my grade and plugins which makes it hard to use on larger projects.

            Kevin-Monahan
            Community Manager
            Kevin-MonahanCommunity Manager
            Community Manager
            February 13, 2020

            PeterD,

            Can you test with a new project?

             

            Thanks,
            Kevin

            Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
            P
            peterd33307651Author
            Participant
            February 13, 2020

            Hi Peter,

            Yes if I creat a new project set a bunch of in and outs then make media offline - relink and the ins and outs are lost even without closing the application.

              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices