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D
Dirthmitore
Known Participant
February 24, 2022
Question

Locate Missing Footage in Box (on Mac)

  • February 24, 2022
  • 1 reply
  • 725 views

I switched from using Dropbox to the Box cloud storage service.

 

When I load projects into Premiere that were originally stored in Dropbox, I reopen the project with nothing but missing footage. No big surprise here, since the string of folder & sub-folders is different now.

 

When I try to Locate the Missing Media for the project, I am unable to find the files in Box the way that Premiere used to display the folders in Dropbox. See the image below. I can still see where Dropbox folders are, but not the Box folder.

I am just hoping that there is at least one other Premiere user here who has switched to Box and can tell me how to Locate missing media in Adobe applications.

 

Thanks!

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1 reply

Vishu_Aggarwal
Vishu_Aggarwal
Participating Frequently
February 27, 2022

Try accessing the Box folder by copying the Box folder path from the Finder path bar (https://www.howtogeek.com/721126/3-ways-to-see-the-current-folder-path-on-mac/)  and pasting it into the media re-link locate the path (refer to the screenshot below)

 

 

Vishu AggarwalAdobe Certified Instructor, Professional and Expert
J
jessicaw97863214
Participant
September 8, 2022

I am having a similar issue -- while I could find the box using this method in the regular import menu (with a bit of struggle), I cannot find box when I'm trying to import a dynamic link (an After effects composition located in a box folder).  When I try to navigate to my user account's library, that folder just does not appear.

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