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logiooptions panel pops up

Community Beginner ,
Jan 31, 2018 Jan 31, 2018

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In premiere cc (v 12.0.0) a small panel keeps poping up. Any Ideas how to permanently remove it?

premiere_logioptions.PNG

Thanks for you help with this!

Florian

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correct answers 2 Correct answers

New Here , Jul 26, 2018 Jul 26, 2018
LogiOptions extension exists in the following path.C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobeYou can move the LogiOptionAdobe folder from this folder to another folder.Then, the LogiOptions panel has disappeared from Adobe application in my case.You need not uninstall.

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Adobe Employee , Mar 30, 2021 Mar 30, 2021
Update after speaking with Logitech, and testing with a Logitech Craft Keyboard: Summary: Close the logitech panel, close Premiere Pro, relaunch Premiere Pro, the panel will remain hidden - but still function. Details: Logitech Options, or LogiOptions, is software that gets installed with your Logitech device. If you have one of these 3 devices, though, Craft Keyboard, MX Master 3 (mouse) and MX Anywhere 3 (mouse) then Logitech will prompt you to install a CEP panel (Common Extensibility Pro...

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Adobe Community Professional ,
Jan 31, 2018 Jan 31, 2018

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MIght want to update to 2018.0.1.

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Jan 31, 2018 Jan 31, 2018

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Hi Florian,

I haven't seen this error before.

Do you have an external Logitech keyboard or mouse connected to your machine?

Thanks,

Kulpreet Singh

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Community Beginner ,
Jan 31, 2018 Jan 31, 2018

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Yes, I have both Logitech keboard and mouse connected and also installed a software called "Logitech Options" in version 6.72

Strangely the panel that opens in Premiere CC is labeled "LogiOptions version 2.20.80"

Florian

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Jan 31, 2018 Jan 31, 2018

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It looks like Logitech installed a panel in Premiere Pro.

Can you try to uninstall the Logitech Options software ?

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Community Beginner ,
Feb 01, 2018 Feb 01, 2018

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I have the same issue and it's really annoying.

I have the latest CC 2018 version installed.  Can't uninstall the Logitech Options software because we need that to use the mouse.

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Adobe Community Professional ,
Feb 01, 2018 Feb 01, 2018

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I had an issue with the logitec mouse.

Reinstall the mouse software.

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Community Beginner ,
Feb 02, 2018 Feb 02, 2018

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I uninstalled Logitech Options and then reinstalled it.

After that the LogiOptions panel has disappeared from Premiere CCs extentions.

Florian

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Community Beginner ,
Jun 28, 2018 Jun 28, 2018

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I did this, and it went away for a while, but now it's back. I don't really want to re-install this software over and over again as I have a lot of custom re-assignments setup in it. Has anyone found a more directly related reason for this happening? Some kind of option or registry change that can get rid of it instead of the nuclear option?

Cheers.

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Community Beginner ,
Jul 06, 2018 Jul 06, 2018

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Same problem. It went away for a while but I think after updating it and enabling some options in the application specific settings it has come back. I don't want to disable the Logitech Options as I am using the key mapping feature and its awesome. Please Adobe, can you weigh on why this is showing up and how we can get rid of it? It doesn't even seem to do anything, just a nuisance I always have to close.

Screenshot since I can't attach -  Imgur: The magic of the Internet

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Community Beginner ,
Dec 10, 2019 Dec 10, 2019

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Still happens in Premiere Pro 2020! I simply renamed the folder and it went away.

Thanks fgeierst! 🙂

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Community Beginner ,
Jul 20, 2020 Jul 20, 2020

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Tried renaming the folder, but no change. I still get the pop-up. Tried re-installing the Logitech software as well. No change.

Edit:
2 name changes did nothing, but moving the LogiOptionsAdobe folder into another folder did the trick. Don't know how this will affect things if I ever decide to map mouse buttons to anything in PP. 💦

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Explorer ,
Aug 31, 2018 Aug 31, 2018

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Was going through the same problem. Tried suginuma​'s solution and it worked.

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New Here ,
Apr 06, 2018 Apr 06, 2018

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Hi

got the same, closed Adobe Premiere Pro CC and Creative Cloud. Then opened Logitech options and Restored defaults. Opened Creative Cloud then Premiere Pro CC --> no more Panel

Le_oN

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New Here ,
Jul 26, 2018 Jul 26, 2018

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LogiOptions extension exists in the following path.

C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe

You can move the LogiOptionAdobe folder from this folder to another folder.

Then, the LogiOptions panel has disappeared from Adobe application in my case.

You need not uninstall.

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Community Beginner ,
Jul 30, 2018 Jul 30, 2018

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I think this actually worked!!!

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New Here ,
Sep 17, 2018 Sep 17, 2018

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Thanks for the justice

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Community Beginner ,
Sep 21, 2018 Sep 21, 2018

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Nice one, that worked a treat.  Was becoming such a pain I had to search out a solution and yours worked just fine.  🙂

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New Here ,
Jun 20, 2019 Jun 20, 2019

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thank you very much you rock

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New Here ,
Jul 06, 2019 Jul 06, 2019

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Thank you

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Community Beginner ,
Nov 20, 2019 Nov 20, 2019

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Perfect. Thanks.

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New Here ,
Dec 02, 2019 Dec 02, 2019

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NO LogiOptionAdobe for me in that folder 😐

 

NologiOptions.JPG

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New Here ,
Jul 24, 2021 Jul 24, 2021

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It actually works!! Thanks 

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Participant ,
Oct 12, 2021 Oct 12, 2021

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LATEST

This has worked for me. Renamed the folder to LogiOptionAdobeDEAD just in case it needs to go back for some reason. Such a shame its buggy as I bet it could do some great stuff in Premiere.

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Explorer ,
Sep 05, 2018 Sep 05, 2018

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This just started happening to me just today.

I used suginuma suggestion and it appeared to work.

However, I am also having an issue downloading a motion graphic from Adobe Stock.  It appears that these are somehow connected.  When I tried to redownload the graphic from the Essential graphics panel, the media never downloads and the LogiOptions panel is back, even after being removed from the directory.

Any help would be great.

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