Loss of audio sync in Premiere 2024

[defaultn8h10a4b90i8]

PAL based system, in the UK. I am digitising VHS tapes, using the Elgato video capture card, to MP4. Once digitised, the video and audio remain in sync (well, near enough) when played using the Windows Media Player and the other Windows video players.. However, once the file is moved into Adobe Premiere 2024, the sync is lost by a considerable distance. Is there a way of overcoming this? I found a mention of the Grass Valley codec, but that doesn't seem to solve the problem.

[Ann Bens]

, using the Elgato video capture card, to MP4. Once digitised, the video and audio remain in sync (well, near enough) when played using the Windows Media Player and the other Windows video players..

By @defaultn8h10a4b90i8

That is not a good sign either. Might want to capture again and see if you can get it spoon.

[defaultn8h10a4b90i8]

Thanks, all thoughts appreciated. I've tried various rescans and settings; it's a high grade VHS deck with TBC avialable. so I suspect it's something to do with th Codecs that Premiere uses - or doesn't have available.

[Ann Bens]

Its not the deck but the Elgato not capturing correct.

[Peru Bob]

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate before importing into Premiere Pro:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

[defaultn8h10a4b90i8]

Thanks. Will be working through this routine on Monday.