Lost Video Preview When Using Capture In Premiere Pro 2022

[Selden5ED8]

I have an older Mini DV camera and I'm trying to capture the video in Premiere Pro 2022.  I installed a fireward card into my windows 10 desktop. I opened the Capture screen in Premier and it worked perfectly. I could easily capture footage from my camera. I come back the next day and now I only get audio. I have full control of the camera from the capture window. I tried another capture application and it worked as expected. I can not figure out why Premiere refuses to show me the video.  I followed a guide about resetting the cache with no change.  If I actually capture the video it does work. I just do not get the preview.   I have no idea why it would just stop working. Any ideas are greatly appreciated.  Thanks in advance! 

[Peru Bob · Accepted solution]

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

[Selden5ED8]

That did it. Thank you so much! 

[Jeff Wisted]

I have the same issue.. Purchased PP 2022 and installed on Windows 10 system on March 11.  DV format Capture from a Sony DSR TRV950 (with firewire cable)worked well for about 6 days.  On day 7 the Capture preview screen was blank, although all device controls still worked from the capture window and the clips captured and saved properly.  I followed the recommendation to reset the preferences, but the problem was Not resolved.  It is a real problem not being able to view the preview during capture in the capture window.

[mathieu22401342c3l4]

I share my experience, i had the same issue and i just solved it by installing Nvidia Studio drivers versus Nvidia game driver 🙂 Preview is back, magic !

[Morten33131614fhc2]

I have the same problem with an old Adobe Premier 9. The preview window sudenly turned grey one day I was importing DV video from an old Panasonic camcorder. My laptop is a Dell XPS 9370 from 2018. From other posts it was indicated the the graphics driver could be the problem. The solution for me was to disable the graphics driver. Now I am left with one screen but the video shows in the capture window.-