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Adobe Preiere Pro 'Low Level exception occurred in Importer MPEG 39
Starting with some specs
On CC I cannot update PP as it tells me need Processor with Advanced Vector Extensions 2 (AVX2) support required.
The current version is 23.64 (Build 2)
NVIDIA Drivers 536.23
I know this issues has been hashed many times but I am at my last straw to try and fix this if possible.
Yes I am doing a large PP project broken down in to not so long sequences. I have cleared bothe\ Audio and Media Preview files which in the past has worked, but this time PP goes in to 'Not Responding mode and can only close PP to get ou of it. It has crashed many times gone black screen to white blank and hangs there. I am no expert and have self taught myself over the time of having PP way back when it was only $19.95 a month LOL. Wouldn't it be good to have a hand appear on the screen and fix the problem. Anyway throwing it out there. Sorry that the attached image is so dark but thats what you get given
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I have encountered the same issue. I have tried all of the solutions but have not resolved the problem.
Rolled back version
Deleted render files
Created a new project and imported the old one
Deleted media cache
Reinstalled Premiere
Reinstalled Nvidia drivers
I discovered that after getting the software stable one day, the errors appeared again when I booted it up the next day.
I am in the middle of a large project and unable to proceed.
After reading all the suggestions over the years, I'm ready to delete all my imported files and start from scratch.
I would hope there is a better solution.
Thank you
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