Lumetri Color Eye Dropper Not Working - Only Picking Red

[LayMission]

When using the eye dropper tool with Hue vs Hue or Hue vs Sat, or any of them, the selection is always red.I I tried restarting, trashing preferences, unplugging second monitor (that was the issue for others with this same problem but aparently not for me).

Not sure what else to try.

(Note: eye dropper works fine with Photoshop)

MacBook Pro (16-inch, 2021)

Apple M1 Max

64GB Memory

MacOS Monterey version 12.1 (21C52)

Premiere Pro Version 22.2.0 (build 128)

[Ann Bens]

Are you trying to pick the color white?

[LayMission]

No, I am picking the standard colors on a color card. Every color I pick on the card or on the screen produces the same results - Red. 

I have attached a screenshot to show one example. No matter what other color I pick, the same color is selected.

[Ann Bens]

Try a different workspace.

[Kevin-Monahan]

Hello LayMission,

I am so sorry but I'm not seeing this issue on my M1. Can you try the same test in a new project?

Thanks,

Kevin

[R Neil Haugen]

I haven't heard of this recently, but at times this has popped up. As I recall, mostly with Macs. I wish I could remember what's going on with this ... but at the moment I can't. Maybe a search of this forum or elsewhere might get something.

Neil

[R Neil Haugen]

Is there any scaling going on with the image? Although that shouldn't do this to get all red either.

Any other effects on that clip? I spend a good bit of time yesterday and today doing this exact same thing ... without issue.

Neil

[LayMission · Accepted solution]

There was some scaling going on with some of the footage, but I don't think that was the issue (I was putting 4k footage into a 1080p timeline at 50% scale).

Thanks to a private message from @Kevin-Monahan, the solution was to start a new project and import the entire broken project into the new one. 

This worked for boith of the projects that were manifesting this issue, and I have not clue why, but I'm glad it is resolved. 

The app has not been updated since then, and trashing preferences and any other solution didn't work either.

For future readers, all I did was:

1) Open a new project and save it in the same file location with the same name but add something like _B or _test at the end to distinguish the file.

2) go to your project panel, right click and and select "import..."

3) select the project that is giving you the issue, and click "Import"

4) select "Import Entire Project" and cllick "OK"

5) save the file

6) test to see if the problem was resolved, and if resolved, you can delete your old project file, and rename your new one

[LayMission]

Well, I thought this issue was resolved, but it is sporatically coming back, and I can't quite nail down anything consistent with respect to why it keeps happenning. The same fix of importing it to a new file works, but this workaround is getting cumbersome!

[R Neil Haugen]

This is so freaking frustrating ... why is this still happening for you?

Huh.

Neil

[benw67511675]

I'm having exactly the same issue. This is driving me crazy at the moment. 

[R Neil Haugen]

For the data, what's your hardware & media & effects involved?

[dcijazzman]

I'm having the same problem. Lumetri Color's eye dropper is always selecting Red. I did not have this problem in earlier versions on PP. Only 2024. Also, in earlier versions I used the simpler "Change Color" or "Change To Color" effects, which are no longer available. Those two older effects were much more elegant and easy to use. Adobe should have kept those two, if only to allow old projects to be opened and used without having to redo every one one of those effects [with the more cumbersome, and sometimes disfunctional, Lumetri]. Please bring those effects back. Thanks!

[R Neil Haugen]

The coding of the effects you mention was not only ancient, not GPU accelerated, and the effects used by less than 1% of users. In testing by high end colorists, the math was not considered accurate enough.  And the advice was that anyone who cared about their media should avoid them, always.

I've never had trouble with the eyedroppers in either Lumetri or the Graphics panel. But for those that, it would really tick you off, no question.

So getting data is important  ... what OS/CPU/GPU/GPU driver, numbered version of Premiere. At the least.

I've talked with devs up through NAB last April, and replicating this has apparently been a bugger. Personally I wonder if it can be triggered by a couple different things.

[dcijazzman]

Thanks for your feedback. Here are my system stats...

OS - Sonoma 14.0

CPU/GPU/Driver - M2 Ultra (on a Mac Studio)

Premiere version - 24.4.1

Only 1% of users used Change Color? I guess that means only 1% of users
have to deal with updating every instance of that effect applied to
projects built in earlier versions of PP. Personally I can do without it
being GPU accelerated. But what I find more disrupting is having to update
every single instance of my use of Change Color and Change To Color on very
large projects. And Lumetri Color simply does not offer the same ease of
use, nor accuracy of the desired color (even when the eye dropper tool is
working).

Thank you for your consideration and help.

[R Neil Haugen]

We all work differently. Every one of us, and that seems to be a surprise to many editors. But a fascinating topic of discussion at NAB.

I sympathize about losing the effects, but ... they've been in the Obsolete folder since I believe Pr2018. With the occasional announcement that at some point they would be removed.

I took them at their word years ago, and moved away from using them. It's unfortunate you didn't.