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A
alexandrap46255494
Participant
March 26, 2020
Question

Lumetri Scopes doesn't appear

  • March 26, 2020
  • 6 replies
  • 1390 views

Hello everyone,

my lumetri scope is blank when I click on it. I tried the "Old_Layouts" trick, also the "reset to saved Layouts". I really don't know waht to do.

I'm using a mac pro with the version 2020.

    This topic has been closed for replies.

    6 replies

    R Neil Haugen
    R Neil Haugen
    Legend
    April 6, 2020

    Diana29,

     

    What is your system, OS, CPU, GPU, ?

     

    Neil

    Everyone's mileage always varies ...
    mbillips1
    mbillips1
    Participating Frequently
    April 21, 2020

    I have the same issue, and none of the suggested fixes have worked. Mac Mini 2012 running Mac OS Catalina 10.15.4

    2.6 GHz Quad-Core Intel Core i7, 16 GB RAM, 

    Intel HD Graphics 4000 1536 MB

    P
    Community Expert
    Phillip HarveyCommunity Expert
    Community Expert
    April 21, 2020

    I'm guessing this has to do with having an older system with outdated hardware.

    C
    Cik Dee
    Participant
    April 6, 2020

    Mee too.. I also have the same problem & thats why I came across this topic because i want to see is there any solution.

     

    Dee

    mbillips1
    mbillips1
    Participating Frequently
    April 21, 2020

    I have the same problem. Using a Mac Mini 2012 with an Intel i7 processor and Intel 4000 HD graphics. 

    R Neil Haugen
    R Neil Haugen
    Legend
    March 28, 2020

    That's a Mac, so what's it running for a GPU?

     

    If Nvidia, on older Macs, it would be CUDA. On newer Macs it would be AMD cards and using Metal.

     

    What options do you have in the Mercury dropdown?

     

    Neil

    Everyone's mileage always varies ...
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 27, 2020

    Try resetting the preferences:
    https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/8236158

    A
    alexandrap46255494Author
    Participant
    March 27, 2020

    The lumetri scopes still doesnt appear. I really don't know what to do. Since I have Premiere, I never saw the lumetri scope

    R
    Community Expert
    RobShultzCommunity Expert
    Community Expert
    March 26, 2020

    Please go to the edge of the frame which has the lumetri scope and use the double arrows to do a slight adjustment to the size of the window. Sometimes that nudges Premiere to draw the window properly

      A
      alexandrap46255494Author
      Participant
      March 27, 2020

      RobShultz,

       

      Even if I put the window larger, nothing change.. 😞

      R Neil Haugen
      R Neil Haugen
      Legend
      March 26, 2020

      If the scopes are simply not there while a clip is selected in the timeline, that's ... rare.

       

      What is your Mercury Acceleration option set to in the Project Settings dialog?

       

      Neil

       

       

      Everyone's mileage always varies ...
        A
        alexandrap46255494Author
        Participant
        March 27, 2020

        Neil, 

         

        i'm not sure to know the exact thing you mean. Is it that?

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