Participant

Question

Lumetri scopes not showing up

Forum|Forum|5 years ago
April 15, 2020
10 replies
19924 views

My Lumetri scopes is not showing up in premiere 2020 I don't understand why it works with 2018 but not 2020 I never encountered a problem with adobe before and yes I tried resetting my settings and workspace

This topic has been closed for replies.

B

brianf87041584

Participant

For those finding this via google, my Lumetri Scopes frequently didn't work. I have a 12th gen i9 processor, tons of memory, and an NVIDIA RTX 3060 GPU - many of the comments below were clearly useless. What I eventually found is that my Dell was always using the built-in Intel graphics and never using my expensive NVIDIA. Never occurred to me Dell would ship with the NVIDIA board not configured as the primary! Once I corrected that, all was fine and Premiere Pro started behaving the way I had expected it to when I bought this expensive system. So check Task Manager / Performance and see what utilization is happening when your GPU(s).

R Neil Haugen

Legend

Computer "choices" can be so irritating, can't they? This sort of thing drives one near to madness at times ...

Everyone's mileage always varies ...

S

skanm

Participant

I have solved by right click the scopes panel, and make preset change to another one. and it "refreshed"? hope it's helpful

gened78432486

Known Participant

I am getting the same thing. I have tried everything and I still get a blank, gray space when trying to pull up Scopes. I have a late 2012 Mac with NVIDIA GeForce GTX 660M 512MB Graphics card. It sound slike people think this may be the issue. In all honesty, this Mac may look old on paper, but it runs so great (knock on wood) I think I will just stay on 2019 until this thing dies.

R

robertroot

Participant

I just encountered the same problem.

The solution that worked for me was to open the "Color" workspace under the Window panel.

Scopes showed up and I was able to go back to my previous worksapace with scoped showing up.

J

Jaydude-wb

Inspiring

For me this did not work.

Mac Monterey, Ae 18.4.6

Ann Bens

Community Expert

You need to fix the Pending Media first if system does meet min requirements.

How to Easily Fix Media Pending Error (After Render) in Adobe Premiere Pro

Mike Dziennik

Community Expert

Check you machines meet the requirements which can be found here:

https://helpx.adobe.com/uk/premiere-pro/system-requirements.html

Mike Dziennik

Community Expert

Does it appear with any other file types? Do you have any ProRes or DNX files? JPG?

B

bhteci14584458

Participant

Same problem here. I can open the window, but there is nothing there.

Mac mini (Late 2012)

2,3 GHz Intel Core i7 Quad-Core

16 GB 1600 MHz DDR3

Intel HD Graphics 4000 1536 MB

Mike Dziennik

Community Expert

It looks like your system doesn't meet the minimum requirements for running Premiere 2020 - specifically you don't have enough GPU memory. This is likely the reason it isn't displaying.

Mike Dziennik

Community Expert

Hmm...the media pending thumbnail on the lumetri panel possibly points to a media cache issue. Try clearing out your media cache as well. Then a reinstall if that doesn't work.

What are your system specs?