Skip to main content
M
mariachi.spb
Participant
June 3, 2020
Question

Lumetri Scopes window doesn't work

  • June 3, 2020
  • 4 replies
  • 573 views
Hello! Help me please! I’m taking a course in Premier Pro, nothing is displayed in the , even the program is configured, nothing has changed. Pp 2020 version, subscription license. Help me please !!!

 

 

    This topic has been closed for replies.

    4 replies

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    July 17, 2020

    Reset workspace?

    M
    Michael Grenadier
    Legend
    July 11, 2020

    the op doesn't tell us what his hardware and os are.  I've got a mid 2012 macbook pro and the scopes will not appear because my macbook pro is too old...  that may be his problem.   for Faintscrawl, I don't have a clue.

      R Neil Haugen
      R Neil Haugen
      Legend
      July 11, 2020

      Try clicking on the clip in the Timeline panel again, see if they come back? Also try double-clicking the workspace name at the top to reset the workspace.

       

      If those don't help, the try going through the checking of your graphic's card settings in the project panel, then deleting all cache files, then if needed try Trash Preferences.

       

      Neil

      Everyone's mileage always varies ...
      F
      Faintscrawl
      Known Participant
      July 17, 2020

      Thanks. I tried all the suggestions--with no success--except "checking of your graphic's card setting in the project panel". I'm not sure what I'm looking for there.

      R Neil Haugen
      R Neil Haugen
      Legend
      July 17, 2020

      As the top section, the Video Rendering and Playback section is greyed-out, apparently you don't have a separate (discrete) GPU card on that machine. So all video rendering/exporting is done by the CPU.

       

      Neil

      Everyone's mileage always varies ...
        F
        Faintscrawl
        Known Participant
        July 11, 2020

        I have the same issue.

         

        Model Name: MacBook Pro

          Model Identifier: MacBookPro9,2

          Processor Name: Dual-Core Intel Core i7

          Processor Speed: 2.9 GHz

          Number of Processors: 1

          Total Number of Cores: 2

          L2 Cache (per Core): 256 KB

          L3 Cache: 4 MB

          Hyper-Threading Technology: Enabled

          Memory: 16 GB

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices